Hotell nära Bailuyuan skidområde

“We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

“Upon check in the front staff refused to provide breakfast despite being stated on the confirmation. When pointing to the facts we were indirectly accused for lying. I have seldom been so insulted by a professional establishment and has to spend half an hour with the support team at an enormous roaming cost before the hotel agreed to honour the booking. No one from hotel management bothered to provide an apology and it was only upon check out they presented a piece of chocolate for the...

“Huge room but kitchen didn't come with utensils or any cooking pots. Room was a little musty smell.”

“Staff was most helpful and friendly. We were upgraded to the Red zone and the amenities were so nice. I appreciate the birthday cake they thoughtfully sent to my room. I wish we could have spent more time just hanging out at the hotel. Breakfast buffet was one of the best in China.”

“Vi tre var mycket nöjda med rummen, conciergen som gav oss bra tips, in- och utcheckning fungerade bra och vänlig personal i allmänhet. Mycket trafik i Xi'an, så det tog en viss tid att ta sig till centrum, järnvägsstation m m. Frukostbuffén var storslagen och innehöll en mängd rätter. Hotellet var ganska nytt, rent och vi kan rekommendera det.”

“Great stay”

“Suverän service, och fantastisk frukost!”

“Good location. Rooms not as functional. Not enough hooks or places to put luggage ”

“Really nice hotel once we got there as the addres derails provided by Expedia is not correct-- again another hotel booking we made thar suggested hotel shuttle which was not the case we had to pay for a cab... to the airport afterwards ”