Pensionat i Balkanbergen

"Very nice hotel with lots of beautiful sculptures everywhere. The outdoor pool was very nice but very hard to find any free sunbed it was always full. The rooms are big and have a very nice view but our room was not cleaned as a 5star hotel should be, there was a lot of small spiders and spider net in almost every corner. But the worst thing was the food it was horrible, they had the same food every day in lunch and dinner with almost just pork meat in every dish they made so it was soo boring to eat the same awful food everyday in an all inclusive 5star hotel one doesn't expect that. And there was no a la carte restaurant which is written in the description so we ate outside in other restaurants everyday even though we had paid for all inclusive. So I would give zero star for the food. But overall the area and the beach is very nice and specially the night life is so much full of life outside. "

"Located great with good walking distance to restaurant and major attractions. Clean rooms with great AC."

"This is a five-star hotel in every respect except for the breakfast, which didn’t quite live up to expectations. For example, there was no omelette station, no Bircher muesli, and no freshly squeezed juices. In addition, the breakfast service was below par – the staff were inattentive and somewhat unfriendly. The rest of the service throughout the hotel was excellent. It’s also worth mentioning that the hotel’s restaurant is of a very high standard, and the sky bar is well worth a visit for its stunning views."

"The spa, gym, massage and extra services is an amazing thing! Really recommend the spa as it gets you really relaxed after long trips. The breakfast is amazing. "

"We stayed here for 3 nights. A classic 5 star hotel in the very city center. We liked this atmosphere. The room was very comfortable, just what we expected. I liked the coffee machine, making very tasty coffee. As we were tourist we thought the location was perfect with walking distance to the tourist attractions, very short walk to the metro. It was convenient to take the metro all the way to the airport. The only issue was the price for breakfast, costed more than an excellent dinner in a restaurant. We didn’t have breakfast in the hotel, we found several cafés in the neighborhood. We were happy with our stay and would recommend the hotel."

"Bodde på hotellet endast en natt. Lite varmt rum när vi kom och utan möjlighet att själv reglera temperaturen, men personalen fixade det bra så det blev bra. Hög komfort, gott om utrymme, underbar säng."

"Tyckte rummet var riktigt bra. Stort och rymligt. Badrummet och duschen var osså bra med ett undantag och det var att det luktade illa från avloppet hela tiden men det gjorde det på de flesta toaletter runt om på restauranger etc så jag tror det är ett problem med avloppssystemet i hela Sofia. Frukosten var osså helt okej Servicenivån är inte superbra iaf inte om man jämför med hur det är i Sverige men jag tror att det kommer bli bättre"

"Frukosten kunde vara mer att välja på men vi blev mätta ändå. "

"A higher level of servisemindness could do miracles."