Ballyhahill

"Nice staff"

"Reception personal behöver utbildas kring service! En äldre kvinnlig receptionist gör så att gäster känner sig ovälkomna; hälsade inte på mig och vår dotter, men gjorde det på min man. Frukost-, housekeeping- och andra personal är mer lämpade än henne att stå vid reception som skulle vara hotellets ..."

"The phone in our room didn't work, and that's what you used to call for a shuttle to the main area. So we told three different groups of people and they still didn't do anything about the phone so we had to walk into the main area for lunch and dinner. Usually don't mind the walk, but in the rain ..."