Stugor i Bansko

“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt. Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls. Även deras transport fram...

“Fantastisk skidåkning i närheten”

“Bra familjehotell och helt ok restaurang med bra service. Stor utrymme på rummen med lite slitna golv och hotellet var varmt och skönt under dgar med -10grader ute. Enda nackdelen var hotelläge som var avskild från centrum med gator utan ljus.”

“We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!”

“Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.”

“Un accueil chaleureux et professionnel.”

“Hotellet jättefint med utmärkt frukostbuffé. Infrastrukturen runt hotellet var dock bedrövlig med bara grus och sten och pågående byggarbeten.”

“Excelente. Buen desayuno ”

“Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too”

“Kaldığımız süre boyunca rahat ettik, rahat ferah geniş odalı, aileler için ideal bir otel.”

“Alles was perfect ”

“A very nice and familiar hotel with good service and good breakfast. 10 min. walk to the gondola station and 5 min. to the city center. I can recommend the restaurant! I´m comming back again and again to this nice little hotel.”

“Ποκυ Καλη τοποθεσία οσον αφορά την γόνδολα Δεν υπάρχει επικοινωνία με τον οικοδεσπότη Πήρα τηλ κ δεν το σήκωσε κανείς κ κανείς δεν ηταν στην reception για μιλησω για κατι που ήθελα καλημέρα”

“ Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars ”

“Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend ”