Pensionat i Bay Area

“This property has a lot going for it & could be a great value. Be aware that it’s operated by a team—maybe many properties are, but that’s not been my experience. While a lot of reviewers report good visits, based on our visit, the team has some housekeeping details and management issues to work on. Our biggest concern is that we were without water in one bathroom sink for more than 24 hours. I assume this type of problem is an unusual occurrence, still the response left something to be desired....

“Very conscientious and empathetic host who has done her best to provide everything you could possibly need or want. This is also one of the only vacation rentals I’ve been to that actually had good bedding and high quality pillows and blankets in a human quantity. Good coffee from the nespresso machine too! I have the location a 4/5 only because people like to drive fast on market street and if you request a ride from Waymo it is kind of an arduous walk to get to the pickup point a street down...

“Very nice accommodation, well equipped, clean and very comfortable. Great location, close to Woodside which has very good services. Highly recommended.”

“The owner did not communicate at all. My friend and I sat outside of someone's home for 45 min waiting for an access code that never came because despite us being at the address listed and the building being the same in the pictures, the resident had no idea what was going on. At least I got my money back after my reservation was canceled by the owner AFTER our check in time - leaving us stranded in a far away city with nowhere to stay. This experience ruined my trip to San Francisco. Stay away.”

“Very cute place. The host was very helpful, brought us something that we forgot and let us stay an extra hour before checking out.”

“We booked a room to stay in for the night of our wedding, I communicated we would be checking in late around 10pm. The owner said that was fine and that we’d be able to check ourselves in. The check-in instructions were vague “once you enter the gate”... we were not given a gate code. Naively, I assumed we might not need a gate code or it would be emailed to us closer to the date or the owner would message us with it. We pulled up to the villa directly after our wedding. The gate is closed and...