Hotell nära Beaconsfield Nature Conservation Reserve

“The staff at this hotel need some basic customer service training. Young girl wearing glasses on reception continued working on her computer while we waited for a simple greeting and you could tell it was an effort for her to check us in. The lady with henna tattoos on departure was also rude and unfriendly. Hotel otherwise was nice. ”

“Lovely room and host”

“Greeted by manager who took lots of time to make recommendations for places to visit around Melbourne. The apartment was clean and well cared for. Met all of our expectations! Highly recommend. ”

“Big room, excellent parking. Friendly and professional staff. Great value for money. Definitely stay again.”

“Flexible check in time, room was clean, friendly staff when booking company messed up the reservation ”

“Yes air conditioner working breakfast was amazing with lots of choices ”

“Room clean and functional with good internet access - great business location. Food good with the Micro brewery downstairs very popular”

“A gorgeous place to stay. We loved our time at Aquila and felt so relaxed and refreshed being there. The room was clean and cosy, especially with the fire on. The amenities were fantastic and the bottle of bubbly readily enjoyed! We both found the bed to be comfortable and had a real quality night's sleep. Couldn't fault it, thank you for having us! ”

“My biggest concern is that the heating and cooling cannot be controlled by the guests in the room. I was forced to call reception multiple times during my stay for them to either turn on heating or turn on cooling. It is the most bizarre thing I have ever encountered in a hotel”

“wardrobe cupboard - mirror was cracked, not enough blankets, no floor towel for the bathroom. Door could not seal properly. No bathroom basin - (had to use kitchen sink)”

“The room was atrocious - shower not so much leaking as running, holes in blankets, barely any facilities. Folks knocking on the door all hours of the morning looking for drugs. Do not recommend.”

“Room is good but not cleaned properly. Compound looks unkept w/ plant path in front of rooms bare. Very easy parking and safe though and close to restaurants. Overall for quick stop it’s good.😊 ”

“Good room, clean and tidy. ”

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“We booked a 2 bedroom apartment with twin beds in 1 room and whilst the hotel was agreeable to splitting a bed, it took over 24 hours to happen. The patio had all services on it (hot water system and 2 aircon motors, 1 of which was not for this room), and the aircon drain was direct onto the patio floor, so you could not use the patio except to stand in the middle of it on a mat that was placed on it for water reasons. The apartment was advertised to have aircon, but it was in the loungeroom...

“All good! Great Staff!”

“Clean spacious and quiet ”