Hotell nära Gembrook G66 Bushland Reserve

“Lovely room and host”

“The staff at this hotel need some basic customer service training. Young girl wearing glasses on reception continued working on her computer while we waited for a simple greeting and you could tell it was an effort for her to check us in. The lady with henna tattoos on departure was also rude and unfriendly. Hotel otherwise was nice. ”

“Greeted by manager who took lots of time to make recommendations for places to visit around Melbourne. The apartment was clean and well cared for. Met all of our expectations! Highly recommend. ”

“A gorgeous place to stay. We loved our time at Aquila and felt so relaxed and refreshed being there. The room was clean and cosy, especially with the fire on. The amenities were fantastic and the bottle of bubbly readily enjoyed! We both found the bed to be comfortable and had a real quality night's sleep. Couldn't fault it, thank you for having us! ”

“Big room, excellent parking. Friendly and professional staff. Great value for money. Definitely stay again.”

“Flexible check in time, room was clean, friendly staff when booking company messed up the reservation ”

“Room clean and functional with good internet access - great business location. Food good with the Micro brewery downstairs very popular”

“My biggest concern is that the heating and cooling cannot be controlled by the guests in the room. I was forced to call reception multiple times during my stay for them to either turn on heating or turn on cooling. It is the most bizarre thing I have ever encountered in a hotel”

“Yes air conditioner working breakfast was amazing with lots of choices ”

“Room is good but not cleaned properly. Compound looks unkept w/ plant path in front of rooms bare. Very easy parking and safe though and close to restaurants. Overall for quick stop it’s good.😊 ”

“wardrobe cupboard - mirror was cracked, not enough blankets, no floor towel for the bathroom. Door could not seal properly. No bathroom basin - (had to use kitchen sink)”

“Room was not ready at the checkin time. So had to wait until 4pm. Not great when our stay was for a wedding. ”

“Overall pleasant for an old motel, modernising efforts have been made. It was the friendliness of the staff that made it great. What a solid asset. A little pricey booking thru app for what is, but I’ll be back soon and go direct. What, pool table and pokies. Space better spent but had a dabble. Thanks for the stay!! Sean (Edward)”

“Location was amazing”

“Overall stay was pleasurable. Nice cottage and quiet surrounds. Just a few things- Lucky key box was already open as we weren’t sent a code or check-in details. Cobwebs and dust hanging from windows, ceilings and fan was an eyesore. In the accommodation folder says bacon, eggs and yogurts were supplied for breakfast, no yoghurts, and weren’t expecting Aldi packaged sliced ham instead of bacon and Aldi prima’s. No curtain to cover the window facing the loft bedroom which let the hot sun beam...

“Clean spacious and quiet ”

“Going to start off by saying that when you advertise a cottage in the middle of peak summer then you should ensure that at the very least the aircon is working. The place felt like a furnace the moment we stepped in and when we switched on the aircon it was not working. I promptly messaged about it hoping someone would come and fix it next day. We were staying for 2 nights only. The first night was unbearable. Kids woke up in the middle of the night as the upstairs rooms were very very hot. So...

“ Everything met our needs”