Slott i Bernau bei Berlin

“It feels like the hotel lost their spark a few years ago. They seem under staffed and it feels like they have a manager issue. Before arrival I called in a few times to ask questions, half of the times I was put on hold until the line broke after I asked ”hello do you speak english?”, and the other half of the times I was rudely spoken to. The wellness center is a joke, it’s 1 dry sauna, 1 warm room(?) and one steam sauna that was broken, the rest of the space was just seats and showers without...

“Mycket fräscht hotell, tyst rum och bra med förvaring. ”

“Bra location. ”

“One of my better hotels I've stayed at, wery fresh and staff was super helpful ”

“Overall nice hotel but always find it annoying when being charged hidden costs. I had prepaid but they still charged 10€ for "city tax", which is not mentioned anywhere. Also read this in another persons review, which the hotel acknowledged, but still a problem apperantly. ”

“Nice att kunna beställa sin frukost färsk istället för buffe, men lite dålig info om hur det fungerade. Personalen, rummet och platsen va riktigt bra. Lite oljud från spårvagnen utanför.”

“A”

“Frukost var en dröm. Det fanns allt. Avslutade frukosten med kaviar och champagne . Personalen var fantastiska. Vackra rum och hela hotellet andas elegans. Vi var där och firade en födelsedag i 4 dagar. Pia”

“Mycket trevligt hotell som ligger mycket centralt i Berlin. Bra service, sköna sängar, rent och snyggt. Frukost ingår inte, men det finns ett lite kök med kyl, enkelt att ordna frukost själv.”