Hotell nära Bessie Benner Metzenbaum Park

“I didn't eat there. Car was fine”

“I never stayed anywhere where there wasn’t something wrong. This was a first. Unless breakfast wasn’t adequate cuz I left without having any. ”

“The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. ”

“Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. ”

“Everything was great ”

“The property is in a quiet location and a beautiful setting. All rooms are on the second floor and there is no elevator. Internet TV was very spotty. It was easy to hear other people outside the rooms. This would be a great property for a few friends or families to stay in one place and have common areas to be together. There is no complimentary breakfast.”

“I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. ”

“Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel ”

“My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! ”

“The room was beautiful and clean. The cleaning staff are very excellent. Breakfast was delicious. Would return again! ”

“Nice and quiet ”

“I like the fresh smell you encounter, when you enter the hotel and when you exit the elevator to your floor. The decor was nice and refreshing as well. The staff at the desk and the breakfast area was very nice. The breakfast was good and you have options. I enjoyed my stay. Keep up the cleanliness and the fresh smell throughout!!”

“Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. ”

“I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. ”

“Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room ”

“Allt var perfekt. ”

“Breakfast was great. Parking was convenient.”

“Everything was perfect. The free breakfast was outstanding! My only complaint is that they wouldn't honor our AARP membership because we booked with Expedia. They said we would have to book direct with the hotel in order to get an AARP discount. There was even an advertisement for AARP on Expedia encouraging people to join. ”