Hotell nära West Geauga Public Library

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“Amazing stay from start to finish! The hotel was clean, comfortable, and the staff was incredibly friendly and helpful. The rooms were spacious, the location was perfect, and everything exceeded expectations. Would definitely stay here again!”

“Clean”

“booked a room with a jacuzzi. i was really looking forward to it but it was leaking when i tried to use it. I was asked to turn it off and maintenance would get to it the next day. maintenance never got to fixing it during my stay and I didnt get to use what i payed for”

“Great”

“Staff was amazing very nice and pleasant”

“N/a”

“Clean rooms nice staff easy check in”

“NOWHERE on Expedia, the company website, nor the property website does it mention a SECURITY DEPOSIT. We booked a room at this location because we were short on money. When we got there we were told that we would need to pay a security deposit AND THE ROOM WE BOOKED WAS NON REFUNDABLE. NOT INFORMING OF A SECURITY DEPOSIT ON ANY OF THE WEBSITES AND THEN PEOPLE NOT BEING ABLE TO GET REFUNDS IF THEY DONT WANT TO STAY IS DECEITFUL AND BAD BUSINESS PRACTICE. BUT WAIT...THERE'S MORE! The room...where...

“This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

“Great!”

“NO hot water after 10 a.m. for showers…that’s an issue. Other than that, very nice!”

“Great location, Very clean, courteous and helpful staff.”

“Every night there are teenagers screaming in front of my room while my child tries to sleep. Motel staff does nothing to help us out. ”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...

“We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning.”

“Allt var perfekt. ”