Hotell nära West Geauga Commons

“The property was in a good location and was well maintained. The all inclusive breakfast and dinner was a great addition but the food was just okay. The staff were pleasant and security was good. The room did not have any complimentary water or bathroom accessories like shower caps, but the bed and pillows were comfortable. All in all, our stay was comfortable.”

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“Amazing stay from start to finish! The hotel was clean, comfortable, and the staff was incredibly friendly and helpful. The rooms were spacious, the location was perfect, and everything exceeded expectations. Would definitely stay here again!”

“Great”

“booked a room with a jacuzzi. i was really looking forward to it but it was leaking when i tried to use it. I was asked to turn it off and maintenance would get to it the next day. maintenance never got to fixing it during my stay and I didnt get to use what i payed for”

“Staff was amazing very nice and pleasant”

“N/a”

“Clean rooms nice staff easy check in”

“The room was clean, the breakfast was fine. Our stay at this hotel is always great.”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“NOWHERE on Expedia, the company website, nor the property website does it mention a SECURITY DEPOSIT. We booked a room at this location because we were short on money. When we got there we were told that we would need to pay a security deposit AND THE ROOM WE BOOKED WAS NON REFUNDABLE. NOT INFORMING OF A SECURITY DEPOSIT ON ANY OF THE WEBSITES AND THEN PEOPLE NOT BEING ABLE TO GET REFUNDS IF THEY DONT WANT TO STAY IS DECEITFUL AND BAD BUSINESS PRACTICE. BUT WAIT...THERE'S MORE! The room...where...

“This was the best free hotel breakfast buffet that I have ever had.”

“Allt var perfekt. ”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...

“Great location, Very clean, courteous and helpful staff.”

“I stayed in the one bedroom. It had everything I needed!”