Spahotell i Bolton

“Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...

“Staff were nice. However Room cleanliness wasnt great, i did request another room but they were unable to change us over as we hadnt booked direct - so jad to settle with a room full of cobwebs and very stained carpet. Also the room was far too warm. The first morning we ordered breakfast and it didn't arrive despite us reminding staff numerous times. Eventually gave up and had to leave as we had appointments to to to but for 18.50£ persom not good. Still waiting on refund for this. The other...

“15 mins from shops”

“Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.”

“Expecting refurbished spa disappointed with condition Six people were awaiting entry at 6.30am let in five minutes late.windows rattled from wind regularly was assigned another room which was more spacious and good.limited to two pillows for couple people offering limited support.Food was good and well presented thank you.”