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"Friendly staff and great food."

"Context: We went to Sunny Beach as three men, all 27 years old, and chose this hotel because we weren’t going on a party trip. Just a weekend getaway. I have rated the hotel in the following categories: 1. Cleaning: 1 of 5. When we came to the hotel the room was very dirty. I believe they may have given us this room because of the fact that we were three men and that they thought we did not care. There was dried old food under two beds and dirt in every corner. When we went barefoot in the room the first day our feet was full of dirt. I complained at the reception and showed pictures and they promised it would be better but it never improved the following days. 2. The all inclusive-experience: 5 of 5. The snack bar, restaurants, bath towels, pubs and the service from the staff in those places were very good. I would also like to point out that there were an extraordinary amount of activities to do for children. I would really recommend this hotel for families. 3. Pool and beach-area: 2 of 5. The beach was full of sunbeds and parasols belonging to the hotel. It was never full and very good and pretty clean. The hotel also had a beer-shack on the beach for soft drinks and such. It was good. The pool area was a mess, though. Extremely full and an obnoxious loud speaker that was blasting from morning to night. We avoided this area because of those reasons. If you are sensitive to loud noises: Do not go to this hotel."