Hotell i Busamana

“Very clean room and resort. The food and hospitality was great!”

“We were lucky enough to stay in Volcanoes Over View during our gorilla trekking visit. We were kindly met by Oliver and his team, and he made the experience 10/10, going above and beyond to make our visit as comfortable as possible. We were kindly upgraded to the tents. He was able to source gaiters and gloves for our treks at short notice. He provided delicious spicy tea in the evening and was patient enough to teach us the game of Igosoro. Anyone thinking of doing the Gorilla Trekking or...

“Un petit paradis sur terre Très bon accueil Tout le personnel était au petit soins pour nous ”

“There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed ”

“Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...

“great place”

“Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. ”

“This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!”

“Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.”

“I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! ”

“Un personnel très serviable et un service irréprochable ”

“The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. ”