Lägenhetshotell i Cagnes sur Mer

"Very nice hotel and management. There was a mistake with our room booking but it got resolved and compensated well. Thanks to all staff very kind and professional. Very close to everything we loved it and are planning next trip. "

"Vi bodde på detta ställe i två veckor. Vi trivdes ganska bra med tanke på att det var ett lugnt område, och det fanns även tysta gäster. Vi blev aldrig störda. Vi kände oss som hemma och vi var självständiga gällande hur och när vi gick ut och in. Några nackdelar: lägenheten var smutsig när vi fick den. Vi kämpade med rengöringsmedel, servetter, trasor, våtservetter och ytdesinfektionsmedel att göra lägenheten renare. Ibland luktade avlopp i hela lägenheten, kom nämligen ifrån ventilationen. Kallt vatten på kvällar. Ett förslag är att förse varje lägenhet med en dammsugare så att gästerna kan städa lättare/bättre."

"Trevlig personal. Bra frukost."

"Oh dear.. where to start? On arrival (the whole hotel smelled of fish guts probably from the restaurant next door), we were first of all told that “none of our 3 people rooms have a sea view”. So instead of what we booked we looked into other peoples kitchens, bedrooms and other rooms in an apartment block. The sea was literally just across the road but no such luck. The woman in reception told us that we needed to give a €100 deposit. Wich made us feel very uncomfortable, as this has never happened before. Turns out she took €300 and they have still, five days later not been returned. We also paid for the room in advance. After this transaction she tells us “ the hotel has no hot water, today or tomorrow”. We were very surprised as this apparently had been an issue for some time and the hotel could have told us beforehand so we could have cancelled. We were told we could have a partial refund on check out. In the room the fridge was unplugged and electricity did not work properly. No hand soap. But still fish smell everywhere. Next morning, early check out. There is a younger man. He phones colleague and “boss” about our partial refund, wich is denied. He then says he must “go and check our room, so nothing is stolen”!!!! He comes back and confirm that indeed nothing is missing. Never ever have we been made to feel so uncomfortable in an hotel. This behaviour was in front of other guests who seemed equally uncomfortable. This is the worst hotel in France! Hands down! "