Exteriör
Se tillgänglighet

Recensioner av Radisson Blu Le Vendome Hotel

4 out of 5
Radisson Blu Le Vendome Hotel
20 London Road, Sea Point, Cape Town, Western Cape

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 199 av 517 recensioner" "
8 - Bra i betyg. 183 av 517 recensioner" "
6 - Okej i betyg. 64 av 517 recensioner" "
4 - Dåligt i betyg. 42 av 517 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 517 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

6,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sydafrika 2020
Trevligt hotell nära strand promenaden och med bra parkering. Om transport önskas till centrum finns buss att tillgå varje timma från hotellet.
Bodde här 2 nätter i januari 2020
Svar från Radisson Blu Le Vendome Team 27 jan. 2020
Thank you for your feedback

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Lite slitet hotell sim försöker. Bästa pizzan jag ätit 200 m från hotellet på huvudgatan Victoria Road.
Bodde här 7 nätter i januari 2020
Svar från Chante 27 jan. 2020
Good Day, Thank you for your Rating. It goes without saying that we value your feedback and thank you for the opportunity to enhance your experience. The results of your stay will most certainly be shared with the staff in order to ensure that the level of service you received is shared with the rest of our guests and the areas that we need improving on is imperative for staff training so that every guests experiences world class service. Kind regards, Chante

2/10 Väldigt dåligt

Kaj

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worn down, uninterested personnel, breakfast chaotic. Among the mworst places we’ve stayed in CT and most expensive
Bodde här 1 natt i december 2019
Svar från Chante 27 jan. 2020
Good day, Thank you for your Rating. It goes without saying that we value your feedback and thank you for the opportunity to enhance our service experience. The results of your stay will most certainly be shared with the staff in order to ensure that the level of service you received is not shared with the rest of our guests and the areas that we need improving on is imperative for staff training To improve where we let you down. Kind regards, Chante

4/10 Dåligt

Erika

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inte vad man förväntar sig, värsta hotellet!
Vid ankomst fick vi fel rum, hade bokat 80 kvm svit men fick ett superiorrum, när vi gick för att klaga så fanns inte vårt rum?! Vi fick stå på oss länge och då fick vi till slut ett rum, antagligen juniorsvit på ca 30 kvm, Vi godtog detta och beställde upp lite god mat med room service, rummet var helt ok med 2 balkonger och bra ac och jätteskön säng. Dag 2, frukosten var otroligt dålig, cornflakes och branflakes, ingen musli, 2 intorkade slags ostar och nån gurkbit. Kaffet ok! Som tillval fick man välja på olika omeletter, min väns omelett var kall och alldeles för stark Jag tog en croissant med ost, den var också kall och osten hade inte smält, gick inte att äta, På kvällen när vi återvänder så hade vi inte fått städat under dagen, vi bad om nya handdukar och tvål i receptionen av den nonchalanta herren som stod och hängde över sin telefon. Vi fick handdukar, ingen tvål. Dag 3 var frukosten ännu värre, brödet var stenhårt och hade troligen legat sen dagen före, de kallade det för scones och påstod att det skulle vara så.. Idag bara en slags ost som var snustorr. På kvällen när vi kom tillbaka så hade rumsnyckeln slutat fungera,. Dag 4 tog vi gratis shuttle klockan 9 till Waterfront och sa till chauffören att vi ska åka 10,15 tillbaka igen, bara det att den inte kom. Så 10,30 försökte vi ringa till hotellet utan svar. Den enda som försökte rädda situationen var gentlemannen i receptionen på förmiddagen. Tack! Hotellet borde definitivt inte få kallas "blu"!
Bodde här 3 nätter i november 2019
Svar från Tess 18 dec. 2019
Dear Guest thank you for taking the time to write your review. We regret to hear that the staff service provided was not to your standards. We are always working to improve our guests experience and we look forward to another opportunity to exceed your expectations.

8/10 Bra

Agneta

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bra läge. Mycket hjälpsam o trevlig personal. Rummet slitet, många smågrejer fungerade inte,
Bodde här 3 nätter i oktober 2019
Svar från Tess 22 okt. 2019
Thank you we appreciate your review.

10/10 Fantastiskt

Pavlina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
10 av 10!
Vi hade 6 stycken fantastiska dagar på detta hotell! Professionell och vänlig personal, fina lokaler, god frukostbuffe och gratis shuttlebuss till Waterfront en gång i timmen vilket vi tyckte var mycket bra. Vi bodde i ett business room som hade viss balkongutsikt över havet och Signal Hill och i vårt rumspris ingick lån av morgonrock, gratis toalettartiklar samt espressomaskin. Var även riktigt bra att man kunde köpa vattenflaskor i receptionen! Vi kände oss riktigt bortskämda och uppassade och känner oss supernöjda med vistelsen!!
Svar från Melissa Herman 7 apr. 2018
Dear Pavlina. Thank you for the wonderful feedback, we humbly appreciate it. Warm Regards, Front Office

8/10 Bra

Richard

Gillade: Renlighet och rummets bekvämlighet
Bra hotel nära strandpromenaden
Trevligt hotel nära strandpromenaden och waterfront. Trevlig personal och okej rum. Ett medelklasshotel.
Svar från Thys Van Der Merwe 27 feb. 2018
Dear Richard. Thank you for taking the time to provide us feedback with regards to your stay. I am happy to hear that you had a good time and were pleased with the location of the hotel. We hope to welcome you back in the near future. Warm Regards, Thys Van Der Merwe, Operations Manager

8/10 Bra

Stefan Anette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good hotel.
Good sevice and good brekfast.
Bodde här 3 nätter i januari 2018
Svar från Clinton Thom 23 jan. 2018
Dear Stefan. Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back in the near future. Warm Regards, Clinton Thom, General Manager

8/10 Bra

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i januari 2018
Svar från Clinton Thom 23 jan. 2018
Dear Magnus. Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back soon. Warm Regards, Clinton Thom, General Manager

10/10 Fantastiskt

Anne, Gothenburg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel for getting into the Captonian spirit
Lovely stay at the hotel. Excellent shuttle to V&A!
Bodde här 3 nätter i januari 2018
Svar från Clinton Thom 16 jan. 2018
Dear Anne. Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back in the near future. Warm Regards,Clinton Thom, General Manager

8/10 Bra

Tomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2017
Svar från Clinton Thom 8 jan. 2018
Dear Anonymous. Thank you for taking the time to rate our hotel. We appreciate your feedback and hope to welcome you back soon. Warm Regards, Clinton Thom, General Manager

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Slitet hotel
Bodde här 1 natt i september 2017
Thank you for taking the time to provide us feedback wit regards to your stay. We appreciate it as it helps us focus on areas we can improve on. My apologies that you did not have a pleasurable experience, and I hope that this does not deter you from staying with us again in future. Warm Regards, Clinton Thom, General Manager.

8/10 Bra

Anneli

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service
The service was excellent and the personnel were very nice and helpful. The breakfast buffet was good, the room was quite big and the bed very comfortable. However, we didn't get the room we booked and missed out on the balcony with a view.
Svar från General Manager 28 sep. 2016
Good day, Thank you for your time and review of Radisson Blu Le Vendome, we appreciate your feedback. I am happy to hear that you received Yes I Can! service from the staff and enjoyed your stay at the hotel. We apologise for any inconvenience caused from you not receiving the room you booked. We hope to see you again on your next visit to Cape Town. Warm regards, Clinton Thom General Manager

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från General Manager 29 aug. 2016
Thank you for your time to review the Radisson Blu Le Vendome Hotel. We appreciate your support and hope to welcome you back to Cape Town soon. Warm regards.

10/10 Fantastiskt

Anna, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Storslaget och bekvämt men turistigt område
Det här är ett riktigt trevligt och ståtligt hotell som erbjuder dig det mesta du vill ha. De öppnar dörrar, bär väskor, bäddar och bäddar upp sängen för dig och serverar ost och kex när du kommer ner i lobbyn. Det finns även en gratis transport som du kan boka eller använda efter schemat bilarna följer. Jag kände mig trygg, bortskämd och omhändertagen. Gäster ska dock veta att hotellet inte är nybyggt och det ligger i ett väldigt turistigt område som till större delen består av hotell.
Svar från Clinton Thom 19 mars 2016
Thank you so much for your wonderful review of our property. I am looking forward to seeing you again. We love reading the reviews and I will personally thank the staff on your behalf. We cannot wait to see you again and I hope that you have a wonderful week ahead and a wonderful New Years. Kind regards. Clinton Thom. General manger.

8/10 Bra

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Clinton Thom 12 mars 2016
Thank you so much for your wonderful review of our property. I am looking forward to seeing you again. We love reading the reviews and I will personally thank the staff on your behalf. We cannot wait to see you again and i hope that you have a wonderful weekend ahead and a wonderful New Years. Kind regards. Clinton Thom.

4/10 Dåligt

JP, Denver, CO

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
Unfortunately, a bad experience. Our hotel room was in an unacceptable condition. Various issues including the closet doors, poor AC, drawers coming off, etc, etc. I was told that the hotel was going through remodeling. They offered a refund which they never did after two months of following up with them. Enough said. : (
Bodde här 1 natt i januari 2020
Svar från Customer Care 30 apr. 2020
Thank you for taking the time to write a review. It saddens us to know that your stay was anything less than pleasing due to the overall condition of the room at that time. While we wish you had a better experience, it is the feedback like this that we learn from and used to improve upon. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short during your stay. We hope that you will give us a chance to earn back your trust so that we will have another opportunity to do our best and offer great hotel experience that our guests have grown so fond of.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tru Blu!
Top notch service all around- front desk, restaurant and house keeping. Employees had team chemistry and it showed. A lot of the reviews which refer to the facilities being dated are unfairly harsh. The hotel is as good as they get in say Europe and has an excelent location close to the beach front and V&A.
Bodde här 2 nätter i mars 2020

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Location is very good, however the rooms would require a lot of TLC!!! Pool area very dirty because of birds nesting on hotel roof near the pool.
Bodde här 2 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Bodde här 5 nätter i mars 2020
Svar från Danielle 24 mars 2020
THANK YOU

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i mars 2020
Svar från Danielle Van Rensburg 23 mars 2020
Thank you! We look forward to having to back in the future

2/10 Väldigt dåligt

Valentino, Italy

Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Morning customer manager is not professional. The room has not the facilities showed in the picture
Bodde här 4 nätter i mars 2020
Svar från Danielle 18 mars 2020
Dear Valued Client, thank you for taking the time to write a review. It goes without saying that we value your feedback and thank you for the opportunity to enhance our service experience. Yours SIncerely Radisson Blu Le Vendome

6/10 Okej

Rosalind, Singapore

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
House keeping is very lacking in standards! Didn’t clean my room properly leaving used cup on the table, not replacing new bath gel, removing our toothbrushes from the glass leaving them on the vanity top and lastly my nightmare..removing my face wash packet! The hotel manager in charge helped finally bringing me a replacement but it took more than an hour to sort I’m out as there was no housekeeping manager on duty! Having to check on at 5am didn’t help matter and I needed to have an early night!! I was totally aghast by the rubbish Housekeeping standard of service!!
Bodde här 3 nätter i mars 2020
Svar från Danielle 16 mars 2020
Dear Valued Client, thank you for taking the time to write a review. It goes without saying that we value your feedback and thank you for the opportunity to enhance our service experience. Yours Sincerely Radisson Blu Le Vendome

8/10 Bra

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från Danielle 16 mars 2020
THANK YOU

8/10 Bra

Wesley

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not bad, but could've been better.
We stayed at Radisson Blu Le Vendrome for our trip down for the Cape Town Cycle Tour. The location was perfect. Unfortunately everything else at the hotel seemed less than perfect. The hotel is old and shows with wall paper peeling in areas. The aircon works at first but then decides to blow at any temperature it decides on. My wife and I were bitten badly by ticks. We did ask for clean sheets on the bed, but continued to get bites each night we slept. The morning breakfast spread was great. Service was even better in the breakfast area, with very attentive service staff. Room service was very slow. The food and drinks that arrived were great, no issues - just a timely process to get room service delivered. Overall it wasn't bad, but could definitely have been better for a premium hotel.
Bodde här 4 nätter i mars 2020
Svar från Danielle 16 mars 2020
Dear Valued Client, thank you for taking the time to write a review. It goes without saying that we value your feedback and thank you for the opportunity to enhance our service experience. Radisson Blu Le Vendome is an old and established hotel, and we are renovating the rooms and hope to be complete by the end of 2020. Yours SIncerely Radisson Blu Le Vendome

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
A sleep not to be forgotten
Had too sleep in a so called king size bed which was just two beds pushed together leaving an uncomfortable space.
Bodde här 4 nätter i mars 2020
Svar från Danielle Van Rensburg 12 mars 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Bra

Mark

Bodde här 3 nätter i mars 2020

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Die Lage ist sehr zentral und das Personal sehr hilfsbereit
Bodde här 1 natt i mars 2020
Svar från The Radisson Blu Le Vendome Team 6 mars 2020
Dear Anonymous, Thank you for sharing your experience with us. We are delighted to see you enjoyed the location and found the staff to be friendly. Thanks The Radisson Blu Le Vendome Team

8/10 Bra

MG

Reste i grupp
Gillade: Personal och service
The location was good, all the sight-seeing places were very near.
Bodde här 3 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 6 mars 2020
Dear MG, Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to your next stay. Thanks The Radisson Blu Le Vendome Team

8/10 Bra

James

Reste med familjen
Gillade: Personal och service
Work in progress
The hotel should be described as a work in progress. Many rooms are generally in need of updating, which appears to be happening, judging by the noise from the top floors. The staff are great, if somewhat down in numbers and the duty manager, Sadeek, went out of his way to make our stay enjoyable. In a few years time this hotel should be firing on all cylinders.
Bodde här 9 nätter i februari 2020
Svar från The Radisson Blue Le Vendome Team 4 mars 2020
Dear James, Thank you for taking the time to share your experience with us. We are delighted to see that you enjoyed your stay with us and found our staff to be great. Your feedback has been shared with the team. Thanks The Radisson Blue Le Vendome Team

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Sviitti oli tilava mutta huonekalut rikkinäiset, likainen kokolattiamatto, parveke oli lintujen valtaama ja likainen. Kun soitti ”one point of service” numeroon mikään asia ei edennyt; pyykkiä ei haettu, vesipullon tulo kesti 6 päivää, lisäpeitto tuli kolmen soiton jälkeen. Aamiaishenkilökunta oli loistava! Hienot autot joita voi tilata retkille
Bodde här 8 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Anonymous, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Seapoint is a nice area
Air-condition not working in our room. Reported it twice, but nothing was done, nor reported back. Lots of seagull outside our room that made a lot of noise, so impossible to keep the door or windows open at night. The breakfast could have more options in spread, or more employees fill up when empty.
Bodde här 4 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Anonymous, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

2/10 Väldigt dåligt

Darrell, Sydney, Australia

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Property lacked maintenance. Broken drawers, cupboard has no doors, toilet seat loose. Hotel admin atrocious- messed up booking in every possible way. Staff friendly but never follow through on promises. Hotel transfer did not arrive to collect me from airport. Definitely never again!!!
Bodde här 2 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Darrell, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

4/10 Dåligt

Jacobus

Gillade: Personal och service
Bodde här 2 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Jacobus, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

10/10 Fantastiskt

John, Stamford UK

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in sea point Close to sea and good restaurants
Bodde här 1 natt i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear John, Thank you for choosing to stay with us. We are delighted to see that you enjoyed the location. We look forward to hosting you again in the near future. Thanks The Radisson Blu Le Vendome Team

2/10 Väldigt dåligt

Zahiera

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not good
Bodde här 2 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Zahiera, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

6/10 Okej

Mandy, Sevenoaks

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Friendly and helpful staff. Delicious Breakfast and snacks. Room needed redecorating (which I believe is planned) a few small issues dealt with immediately. Very helpful and friendly tour guide.
Bodde här 3 nätter i februari 2020
Svar från The Radisson Blu Le Vendome 4 mars 2020
Dear Mandy, Thank you for taking the time to share your experience with us. We are delighted to see you found the staff to be helpful and enjoyed the breakfast. We are sorry to see that we missed the mark on some aspects of your stay. Thanks The Radisson Blu Le Vendome

8/10 Bra

Elaine

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good Location
Good location. Extremely friendly and helpful staff. Hotel is currently being refurbished which it needs. Shuttle bus on the hour into waterfront. Great location if you like walks along the seafront. Beds extremely comfortable. Housekeeping very good.
Bodde här 2 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Elaine, Thank you for choosing to stay with us and for taking the time to share your experience with us. We are delighted to see that you found our staff to be helpful and enjoyed the location. We look forward to your next visit. Thanks The Radisson Blu Le Vendome Team

4/10 Dåligt

Anja, Bad Homburg

Man war stets bemüht könnte man es nennen. Dermaßen Trinkgeld getriebenes Personal. Am schlimmsten der Typ an der Bar.
Bodde här 6 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 4 mars 2020
Dear Anja, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Das Hotel hätte Moewennest heißen sollen. Rund um die Uhr Geschrei der Möwen,die unterhalb der Fenster auf dem Vordach des Hotels nisteten.Die Klimaanlage funktionierte nicht. Das Frühstück war ungenügend, es fehlte stets etwas, entweder dasToastbrot, Besteck, Kaese, Butter.Staendig war man auf der Suche. Obstauswahl war gut.Das Personal stets gut gelaunt und unbeeindruckt von den Widrigkeiten. Ich kann von einem Aufenthalt in diesem Hotel nur abraten.
Bodde här 5 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 6 mars 2020
Dear Anonymous, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från The Radisson Blu Le Vendome Team 6 mars 2020
Dear Anonymous, Thank you for taking the time to rate your share with us. We look forward to your next stay. Thanks The Radisson Blu Le Vendome Team

4/10 Dåligt

Greg, Worthing

Reste med sin partner
Gillade inte: Personal och service
Good location. Room with several problems on arrival. Not serviced properly so time wasted to address faults. Have stayed twice before not penny pinching obvious now. Breakfast on day one dreadfully organised so long wait for service but better in subsequent days. New manager just appointed to sort things out, apparently. We'll see
Bodde här 4 nätter i februari 2020
Svar från Danielle Van Rensburg 7 mars 2020
Thanks for choosing to stay with us during your stay in Cape Town once again. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Note that breakfast has been changed since your stay and rooms are being refurbished Thanks The Radisson Blu Le Vendome Team

8/10 Bra

Shannon

Gillade: Renlighet, personal och service och rummets bekvämlighet
Had a lovely stay. Management however need to do something about the seagulls nesting on top of the portico and outside our room.....become really noisy and are disturbing.
Bodde här 1 natt i februari 2020
Svar från Chante 28 feb. 2020
Dear Shannon, Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back in the near future, away from the seagulls as we are aware of the birds. We are looking into ways of preventing their nesting. You are welcome to let us know if or when you return. Yours Sincerely Chante

10/10 Fantastiskt

MARCELO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bueno
Muy buen hotel. Solo faltaría modernizar algunas áreas como los baños por ejemplo. La habitación que nos toco no tenía aire. Tenía un ventilador de pie. Lo cual no me parece acorde al nivel del hotel. El resto todo muy bueno
Bodde här 3 nätter i februari 2020
Svar från Chante 28 feb. 2020
Good day Sir, thank you for taking the time to write a review. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you an even better guest experience as we are in the process of refurbishing the rooms. Yours Sincerely

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Chante 28 feb. 2020
Good day, Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back in the near future. Yours Sincerely

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
good location, lots of restaurants within walking distance and handy shuttle to v and a waterfront.
Bodde här 3 nätter i februari 2020
Svar från Chante 28 feb. 2020
Good day, Thank you for taking the time to rate our hotel, we appreciate your feedback and hope to welcome you back in the near future. Yours Sincerely

2/10 Väldigt dåligt

Nhlamulo

Affärsresenär
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Absolutely Terrible!
This was the most terrible stay I have encountered since I started using Hotels.com. As soon as we arrived at the hotel a man came down complaining about lack of soap and how he had called with no response, we thought that is just an oversight. We proceeded to be checked into the room, initially we were told to go to room 715 which was supposed to be with sea view, but we were told last minute that it was not up to scratch and we were to be taken to room 425 with partial sea views! We agreed to that as we were tired. As soon as we got to the room, we requested a bath waste (stopper) of which they said it’s coming, nothing came the whole night. We proceeded to request that a technician come fix the TV, no one came for our during of stay. We didn’t have a working TV or bath. We asked the cleaning lady to come after 5 minutes and when she came back she was very rude we ended up telling her not to clean. We had to go downstairs multiple times to report this and it seems no one was bothered and this is how they normally operate. Terrible or rather no hospitality at all. Worst stay of my life. Does not deserve to be a 4 star! Should be no more than one star!
Bodde här 2 nätter i februari 2020
Svar från The Radisson Blu Le Vendome Team 6 mars 2020
Dear Nhlamulo, Thanks for choosing to stay with us during your stay. We appreciate the feedback given and are sorry if we missed the mark on some aspects of your stay. Know that your voice is important to us and will be used to further improve our services. We hope for another opportunity to provide an excellent stay in the future. Thanks The Radisson Blu Le Vendome Team

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 6 nätter i februari 2020
Svar från Danielle 10 feb. 2020
Thank you, hope to have you back in the future

10/10 Fantastiskt

Gary

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
first time here
lovely hotel in the very safe sea point area of cape town wonderful staff throughout the hotel good wifi spacious room only downside being the hotel interior is a bit dated but everything else is spot on..
Bodde här 5 nätter i januari 2020
Svar från Danielle 10 feb. 2020
Thank you for the kind words, hope to have you back in the future

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely friendly and helpful staff.Very clean throughout and good location.
Bodde här 12 nätter i januari 2020
Svar från Danielle 10 feb. 2020
Thank you for the kind words, hope to have you back in the future