Hotell nära Cergy Plage

“It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the...

“Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps. ”

“le petit déjeuner était frais bien garnie mais avec des produit de qualité moyenne Une panne informatique nous permettait pas d'avoir une clé pour notre chambre (donc un personnel venais nous ouvrir la chambre) sinon rien à redire sur la propreté des lieux ”

“Vi kom till hotellet sent och då fanns ingen receptionen. Man skulle då checka in på en automat men eftersom vi bokat via hotels.com så hade vi inte fått någon bokningsnummer som automaten förstod. Via telefon så kunde vi sedan få en tillfällig kod för att kunna checka in. Lite omständigt sätt att checka in.”

“I booked for 3 nights. When I went back to the hotel for the second night, the staff took my things from room 309 without my permission. Staff put my things on the IKEA shopping cart. I get really pissed off at them and demand to be paid in full for the 3 nights. Otherwise I will call the police. They say I have asked to change rooms. I stop them for crap excuses and "why am I mad at you if I wanted to change rooms, Stop with your excuses". They changed their mind to refund for 1 night. I still...

“Ok”

“Clean room”

“Mold ceiling and mold in the bathroom. Dirty mattress. The room I stayed in could definitely need some “TLC”, although I’m sure housekeeping did there very best. I would say it’s the management that needs to address the issues.”

“Rena snygga rum med trevlig personal har bott här flera gånger alltid lika trevligt ”

“Super petit déjeuner. Tres copieux avec yaourts et fruits, brioche, jus de fruit, petits gâteaux, confiture, miel, beurre Personne à l'acceuil tres agréable Appartement bien propre Tout est neuf et bien agencé ”

“The kindest most hospitable staffs I have seen. Always checking in to see if there was anything else needed. Spotless place with all the modern amenities. Brand new kitchen setup with stove, microwave, dish washer, sink, fridge, ect. Perfectly clean bathroom with very hotwater. Bedroom has nice comfortable mattress with white beddings. Most of all, this is a great example of French hospitality while experiencing European castle like living. ”

“Sauberes Zimmer und Balkon”