Hotell i Cergy

“La chambre était propre mais les finitions laissent à désirer, la literie était bien et l'hôtel était calme ”

“Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps. ”

“I booked for 3 nights. When I went back to the hotel for the second night, the staff took my things from room 309 without my permission. Staff put my things on the IKEA shopping cart. I get really pissed off at them and demand to be paid in full for the 3 nights. Otherwise I will call the police. They say I have asked to change rooms. I stop them for crap excuses and "why am I mad at you if I wanted to change rooms, Stop with your excuses". They changed their mind to refund for 1 night. I still...

“It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the...

“Slitet, sängen en grop för två.”

“Mold ceiling and mold in the bathroom. Dirty mattress. The room I stayed in could definitely need some “TLC”, although I’m sure housekeeping did there very best. I would say it’s the management that needs to address the issues.”

“ Vi hittade flera butiker och restauranger i närheten. Mycket bra läge på hotellet. ”

“Bra rum med sköna sängar på tyst gågata i trevligt område.”

“Very good”

“Hi, Had a wiondeful stay at the Rayz Eiffel Hotel. Great location, love the Reu Cler for shopping, coffee or dinner. The rooms we great, nice beds and so good with a small kitchenette. We had the lovely breakfast on the rooftop. The only thing could asked for was a cleaner rooftop. It is a lovely place with magic views but it need some love such as flowers, some lights and most of all daily cleaning. For me it should be cleaned before breakfast and also before evening when the guests...

“Hade väntat oss mer av hotellet. Ytmässigt var rummet bra, men luften gjorde att det kändes väldigt instängt. Toaletten luktade avlopp, en stank som blev allt starkare för varje dag. Första dagen märktes det knappt, men vid tredje dagen gick det inte att ha dörren öppen i en minut innan hela rummet luktade avlopp. Rummet var väldigt dåligt isolerat, det var lätt att höra samtal från receptionen som var en våning nedanför vårt rum. Servicen upplevde vi som väldigt nonchalant, med undantag för...