Hotell i Chulamar

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“Amenities are veey durty...no maintennace poor quality of food ”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“El lugar es excelente, la historia y todo el personal te brindan un excelente servicio. La piscina es hermosa y es ideal para relajarse y descansar.”

“El personal del hotel es muy cordial y siempre están dispuestos a ayudar. El hotel es pequeño pero muy muy cómo, las habitaciones son espaciosas.”

“Lina habitación, el personal de lujo 👌muy atentos y brindan buen soporte di es requerido. ”

“A few things we're broke but it was okayla ”

“El hotel es muy bonito y a unos pasos de la playa el personal es bastante amable ! El único tema a considerar es que si vas a descansar esta muy cerca de la discotecas y se escucha a música hasta la madrugada .”

“The front desk lady was not pleasant or welcoming, beautiful place but you need to professionally train your staff to treat customers better ”

“The accommodations are nice and the staff is very responsive. Get 4 because water was out for 16 hours and we had to wait an hour to get hour room when we checked in. ”

“Yes”

“No towel the pool was dirty noisy pass 2 am ”

“Se aceptan mascotas”

“No utilice el servicio, nunca me contestaron, ni me dieron la ubicación, me tocó regresar a la capital. El dueño nunca atendió mis correos y chat. Eliminen el cargo realizado. No seleccionen este servicio, eliminarlo de Expedia. Me atrevo a pensar que era solo una fachada. Pésimo! No se dejen estafar!”

“The renters before us did not want ro leave the house we had to find another place ”