Hotell nära Cinemark Century Laguna 16

“Friendly staff”

“Staff were very helpful.”

“Great place”

“Bugs. Renovation after a fire. Loud AC.”

“The manager was very unprofessional. There was no acknowledgement from her when we arrived at the front lobby. I tried calling the front desk while sitting in the lobby to get help checking in and she kept hanging up my calls then lied about it. I asked for an explanation as to why she couldn’t answer the call to simply let me know they’re busy or short staffed anything would have been acceptable besides deliberately hanging up. She refused to explain her reasoning and told me if I wanted to...

“I Didn’t use either of these”

“Room smells like cigarette smoke.”

“Cleaned room ”

“Clean and quiet. Great place to stay if you want private parking and safe environment ”

“Staff was mean at my arrival. It felt like I distracted her from her phone by arriving a bit late (around I think 9:30pm). She was not helpful at all as I wanted to know my options for food. Also when I ordered my dinner through uber-eat and the food arrived, the delivery drier was not allowed to come to my room - which I understand policy but they way that was communicated to me was rude. ”

“Ofräscht rum, mkt segt nätverk, 6 st sittplatser vid frukost så vi fick stå, byggarbetsplats precis utanför, lyhört! Dock väldigt centralt!”

“Great front desk staff. Very helpful. ”

“The venue was represented as a Bed and Breakfast on Expedia. The listed amenities included breakfast, The host explained it was not a Bed and Breakfast but a short-term rental. No breakfast was forthcoming. Moreover, the room did not have a bathroom but a shared bathroom down the hall that was not disclosed. The room was also unusually small. Finally, the room had a check-in after 4:30 and a checkout before 10AM. The home was beautiful but the experience of staying there was disappointing,”

“Ett fantastiskt boende, rent, rymligt och fantastisk frukost. ”

“Clean room ”

“Yes ”

“Big room”

“The staff is just an innocent bystander. I actually did not stay there. I tried to check in, but the first room they gave me a key to was filled with smoke and in a dirty and dark area of the hotel, near the parking lot. I was traveling alone and also did not want bad smell. The front desk staff changed my room to a second floor, newly renovated room. I opened the door, and smelled the paint and such - I turned on the light and cockroaches scattered. I wet back to the front desk and turned in...