Familjehotell i Council Bluffs

“A perfect home for a family of 5. Close to shops for necessities and easy/fast to get to Omaha. Plenty of space for kids to run outside and things inside so they don’t get bored. Home was clean and functional. ”

“The property is close to all sorts of stores and restaurants. The propery itself was clean, modern and nicely decorated. The bed and pillows were great, very comfortable. The exterior is well lit and there's lots of parking. Eric made us feel welcome and the communication could not have been better. We really enjoyed our stay.”

“Hotel was being renovated, so it was a bit unsettled-looking. Staff were very friendly and helpful.”

“Reception desk lady was awesome”

“We had two rooms. One of the rooms had water seeping up through the floor when you walked on it. The sheets and pillow cases were overly stained in both rooms. The AC unit in our other room had a big hole in it and you could see outside. The blankets were so thin, and the kiddos got too cold. The bath/shower floors were extremely slippery and one of our kiddos fell while in the shower. One room smelled badly of cigarette smoke that our asthmatic kiddo had an issue, and the other room smelled...

“A staff member entered my room without knocking at 11:30 at night while I was in bed. He said he didn't know the room was occupied. About 20 minutes later, a different staff member knocked and demanded I come down to the front desk and re-check in saying they had a mistake in their computer. At nearly midnight, I had to get dressed and go back downstairs to the lobby and check in all over again. Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover...

“It was a nice stay for my grandchildren, husband and I to stay at. The only thing I did not like there was not a room for 5 that had a cot or pull out bed Given to us a air mattress that was not too great.”