Lägenhetshotell i Cozumel

“I had high expectations for this resort, but unfortunately it was a very disappointing experience from the moment we arrived. The first impression was not a good one. The overall aesthetics of the property did not reflect the luxury experience that was advertised. Many areas felt outdated and poorly maintained, which immediately lowered our expectations. Throughout our stay, several of the on-site restaurants had broken air conditioning, making dining extremely uncomfortable especially during...

“June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

“This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

“Fantastic hosts, in the heart of the bar, shopping, pedestrian district, stones throw from the beach, property is like an oasis from the bustle of the street. Rooms are clean and well appointed. Highly recommend!”

“I got no check-in info, the hotel msnagement has no physical or virtual helpdesk and when I called in the number given to hotels.com no one picked up. I waited for almost an hour with a lot of luggage on the road until a guy passing by us asked if we wanted to be let in the condo and turns out he was the manager. Later he took us to a completely different room that advertised and said that was all they had available. The room had dirty dishes in the kitchen, dirty bathroom and rusty furniture....

“Jättefint hotell med stora rum och ytor. Vi bodde i en tre sovrums penthouse med grill och jacuzzi på takterrassen. Läget är perfekt med närhet till både havet och nöjen. Ungdomarna i familjen uppskattade tillgång till bra gym i huset. Poolen var perfekt att tillgå när man behöver svalka sig lite. ”

“MAYA VILLA is conveniently situated in the center of Playa del Carmen. The rooms are very spacious, beds perfect, the standard very high, all staff very nice and helpful, the food at IMPREVIST (breakfast/brunch) excellent. In the courtyard there is a 'pool' with waterfall/yacuzzi but sun falls in only occationally depending on time of day. The ocean only 3min walk away, though. We had a great week at this hotel!”

“Jätte bra läge om man gillar att va på stranden. Mycket god frukost!! Även bra personal och städning. ”

“Buyer beware Don’t let the pictures fool you this place is a real dump, the place has a funny smell in the hallways. I had to switch rooms because the bed was completely worn out. The AC wasn’t working properly, and it was very tiny. The person behind the curtain on ‎WhatsApp they were “concierge”accommodating to the point where they moved us to a better room free of charge they put one of my family members that came later right across the hall from us in the same tower, which was very...

“det enda nackdelen var att Sacbe ligger lite för nära några av dem stora klubbar vilket gör att man hör bassen från klubbarna tills dem stänger. Vill man ute och festa är läget perfekt, vill man ha lugn och ro skall man inte gå till Sacbe under högsäsongen! Annars är denna butikhotell perfekt!”