6/10 Okej
Nathaniel
25 juli 2025
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel is one of the best AC hotels I've stayed in for its facilities, what I was extremely disappointed is although I had prepaid on Expedia, on check-in I was told there is a mantory $25/day facilities charge.When I told them that was not detailed on Expedia, the receptionist did nothing. I had to call Expedia who then called the hotel to have to charge removed. A daily mandatory fee is deceptive. I'm a guest are your hotel and you hit me with that?? And I have to call the agent to get it resolved. What kind of operation is this??
Some localities around the country have explicitly outlawed this tactic, but why are they engaging in this crap? The hotel was very clean, the room was appointed in a better than average manner. Otherwise I would have given a 5 star rating.
I purposely used no extra services in the hotel in retaliation. I hope the hotel understands the $25 you were trying to lift out of my pocket was not worth reviews like this.
Nathaniel
Bodde här 2 nätter i juli 2025
