There was nothing but key problems the entire stay, for both parking and the room. Only once did our keys work upon returning to the room. We had to go back down every single time and we were not alone, heard other people having the same issue and even an employees keys would not open the parking garage gate (he had two).
The pillows are terrible, the worst I’ve ever had a hotel.
The room was not the cleanest either. Had to turn around the lamp shade as it had something gross on it that wouldn’t come off. The overall cleanliness of the room was not great.
The staff was very friendly.
I would not stay here again or at another one. I expected more from the Hilton name.
