6/10 Okej
Richard, Altadena
Reste med sin partner
28 sep. 2025
Gillade: Renlighet och boendets skick och faciliteter
The air conditioner was too loud to sleep with it on and there was no opportunity to have outside fresh air. This alone will keep us from returning to this hotel. There is no safe in the room which is very unusual for a hotel. The room was for two and there was only coffee for one. The room is only cleaned every other day. The computers to print out our boarding pass were pads which did not respond to touch well. The printer was out of toner and the hotel did not have any replacement toner in stock. I spent an hour on a simple task which usually takes ten minutes. The staff were helpful but I had to send my passes to the manager to have her finally print them out. Please either attach keyboards and mice to the pads or return to a normal computer for the guests to use. The staff were friendly and helpful but had no control over the underlying problems.
There were no towel bars in the bathroom so there was no place to put our towels after use which was especially difficult because of the every other day cleaning of the room.
The restaurant was good and accommodated my family of 7 easily with a separate dining area. The hostess and the waitress were friendly and made sure that we were all happy with the experience.
It was a disappointment that the breakfast was not included so we went elsewhere to eat.
Richard
Bodde här 2 nätter i september 2025