2/10
New construction looked great online, nice area. Walked in to register for our King room and was blinded by the full on LED lighting. Small coffee maker in the corner of the lobby. Got the room key, hit the room, and got overwhelmed by a smell that was a combo of wet paint and cat urine (not cat urine, BUT SMELLED LIKE). Assuming they had just painted, window was open and A/C cranked down - thus the off-gassing horrible smelling VOCs - headaches for me and the wife within 10 minutes. Bed was a full maybe?, NOT a queen and NOT a king. No tissues, 1/2 roll of TP, 1/2oz bottle of shampoo. Full on LED can lighting seared our retinas. Back to the front desk, told Heather the room was uninhabitable, requested a room change. "No other rooms available, oh well." WOULD NOT refund the 7-night reservation. I wouldn't send my worst enemy to this property... THANK YOU Expedia for refunding all but ~$60 within 60 minutes. Expedia CSRs were FAST to resolve and FANTASTIC.
Alec
Bodde hÀr 7 nÀtter i juli 2025
