Semesterboende i Tulum

“Amazing hotel .”

“Otonomus Tulum har stora och moderna rum med sköna sängar. Tyvärr ligger det långt ifrån både strand och stad så bil är ett måste. Duschen saknar tryck och det är svårt att få ut schampo ur håret. Tyvärr saknas möbler på balkongen. ”

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”

“We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. ”

“We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance”

“La habitación es hermosa, muy limpio y con decoración muy bonita ”