Semesterboende i Tulum

“Staff was very helpful, accommodating and polite, the food in the hotel was very good and reasonably priced. Being able to rent bikes/scooters/ATVs directly from the hotel was reasonably priced and helpful. Location is enough removed from Tulum center to be more quiet but also convenient/accessible. Only real negative is the construction that was constantly ongoing throughout our stay.”

“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”

“Great service, spacious and clean rooms. ”

“We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance”

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“Excelente hotel para tener una experiencia autentica dentro de una burbuja, las noches son bajo el cielo estrellado, plus... cuenta con telescopio la habitacion.”

“Clean room”

“Excellent!”