Semesterboende i Tulum

“The Grand Suite is lovely and the staff responded quickly to communication. It was not exactly what I expected as the description shows “private pool” and “private hot tub”. There was no hot tub. The plunge pool was chilly (not a bad thing as it was very warm outside) but as it was located on the first floor, it was very visible from the windows of the surrounding housing units and from the windows of the upper level rooms. So, no skinny dipping or sunbathing as it’s maybe not public but it is...

“I strongly advise against booking this hotel. Our stay was extremely disappointing from start to finish, and it fell far below the standard that was advertised. The rooms were not clean upon arrival. The shower drain was completely clogged with old hair, and we had to clear it ourselves just to be able to use the shower. The toilet also became blocked during our stay. The kitchen was poorly equipped, with several essential items missing. The frying pans were incompatible with the induction...

“Bodde här i 8 nätter med min man. Vår upplevelse var inte alls bra. Till att börja med fick vi inga instruktioner om hur vi skulle komma in i lägenheten. Jag försökte få tag på dem på flera olika kanaler då man skulle ha fött instruktioner dagen innan, men fick inte något svar. En bra stund in på incheckningsdagen fick vi till slut instruktionerna. Sedan saknades massa grejer i lägenheten för att kunna laga mat (vilket var anledningen till att vi valde att bo just där). Även här försökte jag...

“Bra lägenhet i förhållande till pris. Hyrde penthouse lägenhet och uteplatsen med tillhörande kök var inte städat samt saknades det utemöbler”

“Great place!”

“Muy lind ”

“Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées. Succulent déjeuner, choix variés. * La "piscine" est plutôt un jacuzzi. *”

“Great location and hotel”

“Bueno”

“Check in process was smooth. Friendly staff and helpful. Never expected a much bigger apartment wuth a TV with netflix/youtube kitchen and fridge and microwave. Sooo much better than the hotel. 2 bedrooms with two beds and 1 king bed on the other room with uts own full bathroom. There is also washer and dryer which is very convenient if you enjoy the water everyday. There is also a rooftop infinity pool that is only around 3 ft deep which is perfect for my kids that do not need floaties....

“Quiero compartir mi experiencia para que futuros huéspedes tomen precauciones. Durante nuestra estancia todo transcurrió con normalidad, sin embargo, después del check-out nos están intentando responsabilizar por daños en unas sillas, sin contar con evidencia clara que demuestre que dichos daños ocurrieron durante nuestra estancia. Es importante mencionar que no se nos mostró evidencia con fecha y hora previa a nuestra entrada que confirme que las instalaciones se encontraban en perfecto...