Hotell med pool i Earth City

“Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

“Overall the staff was great. We did ask some staff we saw for towels since the pool area had none. The EVS asked a staff member we could not see who mumbled something we could not hear, she replied to them “she’s standing right there” to which I heard from unseen person a very loud annoyed sigh. That was the only rude person. The ladies at the counter were great as well as the man who maintained the breakfast.”

“Their complimentary dinner, drinks, and breakfast are fantastic. The staff helping with the food and drinks were especially helpful and friendly!!!”

“Staff was amazing. Everyone I encountered was super nice. It's not a 5 star type hotel, but its more than worth the price. I've stayed at every similarly priced hotel in the area, and this one is far far better, in every way, than any of the others. Will definitely stay here again if I'm in the area.”

“Clean room and nice bedding and towels. Bigger refrigerator with a freezer and produce tray. Air conditioning and shower water temperature was inconsistent in maintaining temperature. Nice outside pool and easy parking. Close to shopping and restaurants.”

“No body wash in shower, shower head mostly plugged so water did not flow smoothly, air conditioning control panel did not work, ha to manually change settings at unit. Breakfast was very good.”

“Great!”