Lyxhotell i El Raval

"Otroligt hotell med fantastisk service!"

"Levde inte alls upp till sitt höga betyg eller kostnad. det luktade instängt och unket i reception och på rummet, sängarna var stenhårda, det fanns ett litet fönster men det blickade rakt in i en stenvägg så man fick noll ljusinsläpp, kallt på rummet, ingen minibar. Förutom läget och häjlpsam personal så var det inte mycket som var bra."

"Fint tycker jag och min vän"

"Fina rum, god mat i restaurangerna, utmärkt shuttle !!"

"Rent, bra läge, trevlig personal "

"Good location."

"Superbra vistelse! "

"Bra frukost, bra läge nära till allt"

"Mixed feelings. 1. Staff - needs to understand that having fun and forget the customer in front of you is the biggest NO-NO. Receptiondesk in the evening needs service training. 2. Man at entrance - top notch! So friendly. 3. Planning and standard of the rooms. So much ambition but not been able to maintain - water leaking in shower. Big sea on the floor. 4. Toilet flushing one button not working. 5. The wall - chosing painted wall and white color is like asking for trouble looks dirty/ old / at the moment 6. Free WiFi not able access at all - compared to most hotels in EU this is the most importatant single task to fix. Emberassing actually. 7. Sunday evening the corridor is filthy and overloaded and full of empty bottles/ food on plates - approx outsode 10 rooms on my short walk. "