Resorter i Faleolo

“This hotel does not meet my expectations for a Sheraton property. It may be time for Sheraton HQ to either improve it or remove the Sheraton sign here. The bathroom was incredibly dirty, likely not cleaned properly for months or even years. While the staff is friendly, they are extremely disorganized and forget things all the time. If you decide to stay at this hotel, keep your expectations in check.”

“Very helpful and friendly staff....”

“The resort is nicely located by the sea with nice garden . Pool and pool deck also good. The room was spacious, but a bit dated with some minor issues such as loose toilet seat. The main drawback is that the beach is not swimmable. There is a bay which looks inviting, but the bottom is not sandy, but made up of slippery and soggy mud. Staff was friendly and helpful as always on Samoa. All in all, not really value for the money charged.”

“An absolute gem! Our room was spacious and very clean. The gardens are well kept, great onsite restaurants, staff were very friendly and helpful. Loved the deep pools. My son loved the kids pool. Loved how private and secluded it is with a five star resort feel. Needs some structural work on the decking and pools but ease of access to all other areas which are concreted. Cosmetic stuff. Have found our spot for Apia and will definitely return. Thank you Joe for being so attentive and all...

“We spent ten days at the resort and despite of a couple days of wet weather we had a wonderful time. The view from the restaurant was amazing! The tropical breakfast was very good . The Spa at the resort was excellent, especially massage and face treatment. The staff were very helpful and friendly. We had a wonderful holiday.”