Hotell med 5 stjärnor i Mangga Besar

“From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more...

“Was here for the second time on business travel. I stayed for 4 night and had a great time! Everything is working so smoothly and the staff extremely service minded and friendly. I had a massage and used the spa and it was all great. Gym is great too. Cleaning staff is nice and even polished my shoes. Pool area is beautiful. They also have a nightclub where you can enjoy some nice drinks and live music. Downside is that smoking is allowed. I can highly recommend Shangri-La and will for sure come...

“Det hade väldigt bra, service och mat jättebra. Trevliga personalen! Club lounge personalen är jätte trevliga och snälla! De hjälpte oss att fira och sjunga min 2 årings födelsedagen. Vi fick också fina och trevliga presenter efter vi har checkat in. Vi får också välkomna att checka in klockan 9 på morgonen efter vi landade från Qatar. När vi checkade ut, fick vi också fina kort med fina ord också souvenir med Indonesisk kultur. Tack och vi ska komma tillbaka! ”

“i was going to give this hotel 5 stars first. The rooms were nice, the dinner was ok, But i changed it upon leaving. While checking out, i ordered a taxi from the app, i was out and waiting for the taxi, as soon as the taxi arrived, we left, they made the taxi driver pay toll fees for entering the hotel, which i paid then, i went to the hotel and tried to explain that's not ok, i got a sorry mister and that's it, when 5 star hotels get greedy for small fees, it's a big 0 star of 5. I recorded...

“Mandarin is always mandarin, the staff climbes mountains to keep you satisfied. Wonderful rooms. Little disappointed in the spa area, if you compare it to the Mandarin in Miami or NY. But overall 5 stars all the way.”

“great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..) ”

“Fantastik utsikt, nära med mall grand Indonesia och Indpnesia plaza och bra utbud för frukosten.”

“its very convenience for shoppinng . ”