Hotell med 5 stjärnor i Santa Teresa

“Servicio al cliente”

“The hotel is fine and no complaints about that. It is just very far from the city and in traffic about 1 hour and 30 minutes. Since I did not realise that when booking it made our Rio experience a bit poorer and many way to long taxi fairs.”

“Var väldigt besviken på deras frukostbuffé, inte alls mycket att välj på :( utöver, helt ok hotel, dock inte 5 stjärnigt”

“The service was superb. Property shows some wear after 10 years. Pool wasn’t heated as should be. Location is great and the simple but efficient beach service is a nice touch. Hopefully I’ll come back next year.”

“Staff was amazing!!!”

“Very nice pool are. Nice spacious rooms. Trendy street nearby in Santa Teresa but don’t want outside at dark, kind of standard in Rio though. ”

“I loved the room view . The breakfast offered was fantastic as well !! As an issue to work on would be the late check out policies . It is said that you pay 50%for a late check out ( until 6pm) which I was willing to do , but even showing the fare published in the hotel site to calculate half of it , they came out with a higher fare in their system and charged me 20% more than I thought I would pay . The lady hotel manager did not have a clear explanation about it , but paying what she said...

“Location was magnificent, but we kept on having issues with the hot water. And even though the host did send someone to check it out and got fixed only 3 out of us 5 were able to shower with hot water. By the time the last 2 went in to take a bath the water was cold again. We were leaving the next day so we didnt wanna bother the host and we just did what we could. Sucks we werent able to shower before leaving to the airport the day of check out. And even though it says it could sleep 6 its only...