6/10 Okej
Verifierad resenär
18 sep. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a truly mixed experience with this place. Checking in they did not have the correct information about our payment, they thought we already paid (with multiples reservations over a one week trip we didn't keep track as well as we should) so we payed the tax, had to come back to pay for the room, to later get an email that we didn't pay the right amount so after 3 separate payments the bill was finally settled. Then we learn that the second B in b&b must stand for bath or beyond because breakfast was not included but we did have a discount for staying at the gustehouse. So 10 € / p for 3 mornings we didn't accoint for in our planning. Come last morning they wanted to charge us for all mornings so we had to correct it since we paid each morning. Multiple staff members told us or asked if we were checking out a day earlier than we were. So alot of stress and extra money. Aside from this, the location gave good access to the city with walking distance to many major attractions, the room and bed was comfortable and aside from the fact the the "private bathroom" was in the corridor with a separate key it was fresh and beautiful. The staff was genarally helpful and nice although contact was only at check in, check out and breakfast.
Verifierad resenär
Bodde här 3 nätter i september 2024