Hotell nära Folsom City Zoo

“Great staff”

“The staff did not tell us upon check in that the rooms were cleaned every other days the bathroom smelled like mildew.”

“👍”

“Trevlig personal, bra läge”

“Unfortunately, on this trip we experienced several issues that made our stay disappointing. The first at check-in when the receptionist told me she could not find my reservation. After several minutes, she eventually located it, but the interaction made it seem as though my check-in was an inconvenience to her. This was surprising, as we have stayed at this property and neighboring Marriott properties for over 30 nights per year and have never been treated this way.Later, our room was extremely...

“Excellent location! Great helpful friendly staff! Will be back again! Thank you!”

“We stayed here because it was close to the hospital I was having surgery at. While I was in the hospital the manager harassed my 70 year old mother and Autistic grandson. My grandson is Autistic the manager did not give any understanding or compassion towards him or the struggle to maintain his nervous system. Instead of just asking my mother to find another motel or evening moving her and my grandsons to the first floor instead of the third floor, he pulled some stunt with her credit card. He...

“So, this place isn’t actually a hospitality facility. It has lost that position. During Covid it was kind of like a homeless refugee camp. It was lease to another company who failed to follow the lease, now it’s stuck in a legal battle. So this facility isn’t even considered a hospitality site right now. I have stayed in dozens of hotels around the country, this was the worst experience I’ve had at a hotel. There was arterial spray on the ceiling from someone who had shot up with a needle at...

“The air conditioner in the room was very loud. The bed was high and the mattress was hard. The hotel is okay if you’re on a budget. I don’t think I would stay here again.”

“It was a decent hotel, but very dated and no real amenities, not even a pool or hot tub. The room smelled like pee.”

“Everything was great”

“Another good stay here this month. Other than a couple small issues in the bathroom, this stay was good.”

“Great location, easy parking. Seems like property is sliding. The room we had the tv was totally unplugged and dismantled. We figured out how to get it working. The elevators need a thorough cleaning- dirty floors/smelly. The staff needs a refresher as well for customer service- they seem apathetic and not happy to be there. We did encounter one gentleman who was friendly. Breakfast area was a wreck. We have stayed at this hotel numerous times as we use it as the middle stop in our trips. So we...

“I miss the possibility to buy snacks, icecreme and things like that. ”

“I was there for two nights. There was no housekeeping service after my first night. Not great.”