Gamla Karuizawa Ginza-gatan

The room is spacious and clean, bath is equipped in Japanese style. After a long flight from London and arrived very early in the morning, we can’t check-in early, straight at 3 pm. This is tough and not very friendly to us.

This was our second time staying here, and we thought the hotel itself was fantastic. The staff was incredibly friendly, the room was clean, and there were plenty of amenities for a family with children. The location is also excellent. We loved the convenience of using access codes for the elevators and our room instead of keeping track of physical keys. Additionally, having a large washer and dryer was incredibly helpful for a family enjoying the summer. If we had to offer one piece of feedback, it would be nice to have small reading lights by the beds.