Hotell i Genoa Bay

“This was potentially the worst hotel stay I've ever had. I've never stayed in a room with such poor sound proofing before and sleeping was miserable. You could hear EVERY time someone opened their door. It didn't help that the bar had karaoke playing super loudly too on Friday and Saturday night. You could hear everything. The guy working at the front desk was lovely but there's only so much you can do to block the noise. It was hard to fall asleep before 1am and I was woken up both mornings...

“The staff in the bar and at the front desk were great. Friendly and customer service orientated”

“Staff has great customer service. Happy that my dog had his complimentary items like toy, dog wipes, treat and bowl for water. We had a great time in Sidney!”

“Room was clean as was the washroom. coffee was ready in lobby when we checked out at 430 am for our flight. Beds were very comfortable would book here again ”

“Comfortable bed, wonderful location, room beautifully decorated. Had a great sleep and a an a delicious breakfast. The warm greeting was great.”

“Amazing breakfast and selection. ”

“All good”

“Read the entire description as I was led astray and booked because it had a pool. Only to check in and find out the pool was seasonal. On the Expedia app you had to scroll down forever to then find the “small print” of SEASONAL pool but didn’t say when or other info. Felt duped into booking as the sole reason we picked was a pool for the kids. Room itself was good and the staff friendly and helpful. Hallways had a pungent smell but rooms did not. Very conveniently located and easy in and...

“The most beautiful view from the master suites, with the best tub. ”

“Very clean and quiet. ”

“Beds were clean but hard and small. Furniture looked like it was picked up at a yard sale. Extremely loud throughout the night for some reason. Breakfast was disgusting.”

“Breakfast was good. Room was clean and the hallways were quiet. ”

“Parking good underneath no kitchen ”

“Check-in staff was welcoming and professional. The place was clean. However, I would definitely not rate this resort anymore as luxury for these reasons - no attention to detail such as lack of maintenance in hotel and surrounding (broken bathroom doors, screens not fitting in windows properly, deck glass was moldy and rundown so didn't sit outside, children's play area was not safe and equipment not all put together, room was outdated and old with mismatched material for headboard and chairs,...

“Bra läge, trevliga restauranger i närheten. Rymligt rum. Helt okej frukost.”

“Oh boy...I greatly dislike writing negative reviews. While Chemainus is adorable, the location is fantastic and the exterior is a dream...this aint it. Mouldy drapes, a number of amenities were broken (electric fireplace, mouldy fridge), no wifi, questionably clean bedsheets. And (I have photos as proof) a white substance residue left on the counter next to the bed. I will say that the indoor jet tub was amazing! I swear I heard a cough below us at one point and noticed a little door that looked...