Hotell nära Grand Valley State University

“Very clean lobby and hallways. Room was neat and tidy. Staff was very polite and helpful. Breakfast was good!”

“The room was so clean, much more then many other places I have stayed. The staff was friendly and the pool was very nice. It was a nice location, easy to get to GVSU and then to other places around town. ”

“We had trouble getting in to our room as the batteries in the lock were bad, then the same with our remote for the tv. Kids in the hot tub were loud and kept it busy for a good bit of our stay. The staff was was very polite, alwas greeting you at evert chance. The breakfast wasn't all that great but still filling and clean. ”

“Very clean with excellent staff. No hot tub in pool area is my only negative. ”

“Nice room ”

“Friendly and accommodating clean.”

“Sink and shower did not drain and could not be used for second person. Elevator was also out of service and no sign posted. Hair at coffee station in lobby all morning shows not cleaned/wiped down all morning”

“Yes everything was good ”

“Yes ”

“It was o”

“On check-in I was informed the pool would be available the next morning. Not the case, it was unavailable the whole visit. We had four people in our room and only three bath and hand towels and two wash cloths? The vent in the shower/toilet area was filthy and rusted, needs to be replaced. Carpet was new. Door and jam crooked, could see through the gap. Fridge was noisy. Tiny continental breakfast. Milk in gallon jug, should have single serving milks. ”

“Staff was unwelcoming and unfriendly.”

“I had to pay $40 for a pot and pan with lid and a can opener. I'm on vacation. Do you think i'm going to pack it in my luggage to bring it home? How ridiculous. If you are staying there 2 weeks or more, being able to use the stove to cook your food, because you don't want to eat out EVERY meal, should be able to have a pot and pan as part of the time that you are there, at no cost. If there less than 2 weeks, put a $40 hold on the cooking equipment at check-in and released the hold charge when...

“Staff assisted with internet and solved problem.”