Hotell nära Great Smoky Mountains Heritage Center

“We were only there for a quick weekend, so we didn’t really get to use the amenities. Staff was great, rooms were clean with great AC. Easy in and out. The only thing I would recommend (and it may already be in the works. I know they’ve been updating) is the mattresses. Very old, springy mattresses. And maybe a bear proof dumpster easily accessible to the front row of rooms. We had some poopy diapers, and we hate putting them in the trash in such a small place. Very small things that very...

“I liked the vintage charm of this place. It reminded me of childhood vacations. Mot the fanciest place, but just what I was looking for.”

“Our room was clean when we arrived and cleaned daily during our stay. The beds were very comfortable . The only improvement could have been a brighter light over the sink. I would totally recommend staying here.”

“Parking was great, had teh essentials in the room to be comfortable”

“Yes”

“Staff at reception was not friendly but everything else was great. That staff member just needs additional training.”

“Wonderful experience!! Great property, our cabin was so awesome! The Bistro was fabulous!!”

“Quiet, peaceful place just outside of Cades Cove, stunning views.”

“Great way spend an evening and night! Tents were cozy and roomy and very comfortable. We spent some time in the common area playing board games and having breakfast. All very nice. Excellent service. Can highly recommend and will go again. ”

“Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

“The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way.”

“It was a decent stay, the thing that was bothersome was at night you really notice how loud the ac unit is plus you can hear the one above your window too. Its off the main strip but convenient to everything. We would probably stay again.”

“Good parking”

“Great updated room. Close proximity to shops, restaurants and attractions. Put on your comfortable walking shoes and enjoy your visit like we did.”

“Nothing to complain about: A+ Best part was the breakfast choices.”

“Decent overall great location. Pls fix the plumbing”

“We had a wonderful 3 day stay at the hotel. Rooms were clean. Location was great. And breakfast was wonderful.”

“Staff was very unfriendly.”