Hotell nära HCA Houston Healthcare North Cypress

“It was clean . The staff was nice. Breakfast was pretty good.”

“Rooms were clean and big enough for our family! We will definitely be staying here again. Breakfast was pretty good. The only thing I would say is that coffee was not that good maybe we just like it a little more bolder”

“Super friendly staff , very clean hotel. ”

“Nice fresh hotel”

“Trevlig och hjälpsam personal. Rent och fräscht. Prisvärt hotell. Fin pool men det hade varit bra med parasoller. Frukosten ok men inte mer. Som helhet är vi nöjda och skulle kunna åka dit igen!”

“Very good”

“Parking lot was appropriate, but staff were unkind and room was unclean. ”

“Air conditioning was broken in our king suite and the hotel was booked solid but they gave us a standard double queen and bumped the reservation from a guest who hadn’t checked in yet (poor folks). When we got to the room, one of the beds had already been slept in but we had no other options so we slept in the other one. If you like a nice hot shower, let that dream die here, the water doesn’t get very hot and there’s not enough water pressure to even make it to the shower head. There is a $100...

“Dirty & stained carpet; holes in bedding sheets; painted over tub stains, and front desk downgraded my room but did not reduce the price”

“An employee came banging on the door at 5 am demanding that I pay to fix his mistake. He claimed he only charged me 15$ for the room. As I was half asleep, I handed him my card to take care of it. He came back saying he charged me for 2 days instead of the one. Then I realized he had the wrong room. They refunded it, but it was insanity for that to happen”

“Lobby had trash that was left, smell as soon as you walk in, staff at desk was in back for attest 10 minutes before he came to check us in, dirt in hallways, room dingy, smelly, and hotel needs renovations. Air was not working properly and another guest must have been up all night slamming door. If it was not for the fact that it was midnight when we stopped and I’m not familiar with Houston, I would have definitely left. This hotel was not represented well online at all ”

“Housekeeping ignores the do not disturb sign.”

“Enjoyed our stay. Room was quiet, spacious, comfortable and clean. Close to restaurants and freeways. Vick was a great host”

“bugs in the room”

“Staff did not show up for check in until 30-40 min after I sat there. The room was good but the service was bad ”