Familjehotell i Hakone

“Stort och välstädat rum med fin utsikt. Många goda saker till middagen. Trevligt att få låna japanska kläder. Badet lite tråkigt att det var väldigt lika temperatur i alla bassängerna. Privata badet på balkongen var inte anpassat till 190 cm långa personer(, men det blev några roliga bilder.)”

“Wonderful location and excellent service! My one suggestion would be to offer larger sizes in the yukatas to be more inclusive. Also check the consistency - I asked for the largest size on the first day and it was perfect, the next day they changed it to a smaller size when the room was cleaned, and when I requested the largest size again it was much smaller. I thought it was mis-labeled, but the next one was a little bigger although not entirely comfortable. So they vary a lot in actual size.”

“My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why: • Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing). • The hotel’s location is...

“Would recommend a stay here to anyone visiting Hakone. Excellent service, beautiful room and an exquisite dinner experience.”

“The food, facility, and staff were all top notch!”

“ドリンクやアイスが自由に取れるのは良かった。浴衣もLLまでサイズがあり、190cmある人でも大丈夫。朝食のサラダにかけるワサビドレッシングは少量で充分だった。むせている人が何人かいた。本物のワサビと同じくらい鼻にツーンと効いた。”

“Excellent place to stay , attentive staff , beautiful room, delicious food and 24 hour reception came in really handy as our flight was super late and we arrived much later than we thought . Our driver was worried there was going to be no one to open the door . The phones were off in their offices as it was after hours but finally we got there and there was someone waiting for us. ”