Hotell nära Henson Robinson Zoo

“It was a great choice the drinks and food were a plus. I did notice some staff helped some more than others, I observed some picking up plates from tables and I am disabled and no one offered any assistance. It was very obvious. I also was patiently waiting for food to be replenished and when finally gave up it suddenly appeared! Coincidence maybe? Maybe extent bar hours out an hour or more, it felt rushed. ”

“Everything was great.”

“Clean, friendly, helpful, very good breakfast.”

“No continental breakfast”

“Not enough handicap parking. Never an open spot. Receptionist not very friendly. We stayed for 2 nights and were given only 2 wash cloths. Upon returning for the second night, housekeeping had not touched our room. No clean towels, trash was full. Called for towels and they brought some up. States they only clean rooms every other day. Hair dryer broken and kept falling off the wall. As much as we paid for the room I would expect better service. Will not use Hilton again in the future.”

“Breakfast was basic but good. Rooms clean and huge. Wish it had a hot tub but overall super great property. Close to lots of food as well. ”

“The staff was very friendly and my room was nice. The hotel was quiet for being very busy, which was nice. The heater in my room was not working properly. There was an electrical burning smell when I turned it on, which was strange. I tried the regular fan setting and it seemed to work fine. The breakfast selection was lacking and the hot food was not great. This was surprising since I've had really good experiences at Country Inn and Suites locations. ”

“Good”

“Many little ants in our room after opening a soda”

“You get what you pay for, good hotel for the money paid. Very friendly staff However breakfast was very unhealthy and only had disposable plates and cups, no fruit or vegetables.”

“Very clean room! Bedding was white, clean and comfortable.”

“All HIEX are about the same. I loved the spacious rooms & the bed was comfortable. The carpets were rather dirty—at least that’s what the bottom of y feet showed.”

“Good location if you want to be in the westside of Springfield; good hot breakfast; friendly, helpful staff; Clean. Drinks and food reception in the pm. Did not use other amenities like gym and pool.”

“The room is clean, but the exterior is under construction”

“The gentleman that took care of the breakfast was so kind and caring. Every front desk staff member we came in contact with was fantastic and so helpful.”