Hotell nära Washington Park Botanical Gardens

“Clean hotel, comfortable room, staff very pleasant.”

“Room and lobby were very clean. Pillows were comfy. Staff was very kind and professional. Environment was comfortable.”

“Liked adequate handicapped parking, helpful check in associate, grab bars in tub/shower, spacious room, plenty of AC outlets, room to open suitcases, fridge & microwave in room. Dislike lack of any really good water pressure and slippery tub flooring (was later informed at check out that I could have requested a floor mat, which they have a limited number of), and, I disliked noisy neighbors (and their walls are thin). When I called the front desk to tell them about this, the noise continued...

“It’s not a bad property but needs some maintenance and updating. The front desk staff was wonderful. Our rate included breakfast, and honestly we should’ve just bought it from the cafe. They didn’t have enough help. So the buffet was half empty and what was there was cold. We were never even offered water or coffee, and I had to go find silverware myself. Was there no management that was checking on things or finding a solution? The cafe was great, she was pleasant and helpful, and very...

“the pool was at hotel next door there was a covered walkway. hotel did not appear to be a holiday inn express to start out as. Easy to locate great staff.”

“The hotel is showing some wear, but overall a good stay. Fitness room a little small, but useable.”

“Good price and place for 1 night, nice staff but very worn rooms. They are in the process of remodeling which will really help! Poor water pressure in shower. Nice fridge and microwave in room.”

“You get what you pay for, good hotel for the money paid. Very friendly staff However breakfast was very unhealthy and only had disposable plates and cups, no fruit or vegetables.”

“This place is an actual dump. It is contracted with the state to house homeless people. And the people that live there are disgusting. Had I known any of this I never would have booked it! Only one elevator worked and it stopped working when we were on it. Luckily we didn't get stuck for very long. The refrigerator doesn't work neither of the pools were available or working and the whole place was hot and smelled like hot trash. Immediately went to a different Hotel. Struggled to get a refund....

“the breakfast was wonderful. fresh fruit. the eggs were wonderful with the chives. staff very friendly. room comfortable”

“Wonderful experience. Will stay Northfield anytime we are back in Springfield.”

“The staff is awesome. We needed an extra hour for check out because my wife wasn't feeling good and they accommodated us with ease.”

“The location of the hotel is good for visiting the Lincoln exhibits. The room was clean and the hot buffet breakfast in the hotel was excellent.”

“Manager and employees were all very nice and helpful.”

“The rooms were clean and the staff was friendly.”