Hotell nära Heworth Leisure Centre

“We booked a superior king room room very spacious but very dark overlooking the car park so would book privilege room if we go again. Food was lovely both evening meal and breakfast. Again the bar overlooking the car park such a shame, we still had a lovely time and would return”

“The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

“Staff are exceptionally well trained and rooms are very comfortable”

“Frukostmenyn bra Hjälpsam oersonal”

“Too much to say suffice the hotel should be renamed Fawlty Towers”

“Nice clean room with a comfortable bed. Excellent shower!!”

“Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good.”

“FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT”

“Popular with locals. ”

“Ok”

“Vid incheckning fick jag ett ostädat rum. Gammal mat stod kvar i rummet och handdukar överallt. Fick ett nytt rum, väggarna var smutsiga och ofräscha. Safety boxen gick inte att öppna. Berättade för personalen hur dåligt det var. Ingen kompensation. Tur det finns många andra hotell i Newcastle, jag bor inte här nästa gång..”

“Rummet bra och personalen som tog hand om oss var fantastisk”

“Had a wonderful stay. Rooms clean, sheets very clean, bathroom great and breakfast excellent ”