Hotell nära Horseshoe Hammond

“Convenience”

“Wait 45 min to check in. No soap or shampoo in the bathroom. Not enough towel. Poor breakfast. The only good point was helpful staff.”

“Nice hotel in a perfect distance from Chicago. Very nice breakfast with a variety of food (pancakes, cereal, egg mc muffin). We enjoyed the comfortable beds and the very nice personel.”

“Everything are OK except the noise from upper gusts, who were quite about 4 hours only.”

“Do not book here! Pay the extra $25-$50 for literally anywhere else. Sketchy neighborhood, couples arguing all day and night, TV and WiFi did not work. We picked this spot because they were pet friendly and it was for one night but honestly I wish I’d picked a different spot.”

“Cleaning”

“Good”

“We booked this hotel for one night based only on previous positive reviews on Hotels.com. We found out that all good that was said by others was true. We used the hotel's busines centre computer to order tickets for an event in Chicago, but it turned out that we could only pring e-mails, not PDF files. Panic! Did we just waste over 400 USD? The lovely ladys Tammy and Paula did everything they could to help us with our problem, and after a while they succeeded in printing our tickets. Service...

“I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

“Clear room Good air condition”

“Hey I arrived and the guy at front desk charged me the accidental fee which I know is always mandatory but after checking out and leaving I realized he charged me two different transactions one $75.00 and one $250.00 I had to contact Expedia to help me get my refund I’m not sure how he did that and didn’t let me know what he was charging me for aside from the accidental fee”

“All good”

“You get what you pay for. If you just need a okay play to lay your head it’s cool. Got twins bed instead of queens though.”

“.”

“Front desk associates all very nice and accommodating”

“This was a solo backpack trip for me so I don’t mind the hotel - there was no elevator working, the floors/ ground leading to the door of the rooms were dirty and unstable as in not smooth- I personally don’t mind marijuana smoke but if you are sensitive to it you may have a problem - I will say that my room was just fine to and for me. And you can’t beat customer service - I received great communication and customer service - I felt safe despite appearances and that means a lot. I would stay...

“The hotel is outdated. The light didn't work when you walk into the room. TV was rather small for the room, however it would have been okay if the guide was working. Overall the price was rather high for the room.”

“I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

“Rooms were space and we'll equipped. Tha bathrooms could benefit from some updates”