Hotell nära Hospital de Tulum

"Vi hade det jättebra, bra gym och rooftop pool! Trevligt och rent, cykel ingick för att ta sig runt:)"

"Trevlig personal och fina rum med ljusdesign."

"Bemötande i världsklass. Hotel Bardo är en oas där man direkt hittar lugnet och kan njuta av den otroligt vackra miljön. Rummet var så fint och lyxigt. Ett hotell utöver det vanliga. "

"TLDR; Exciting concept, poor implementation, horrible service The concept: a courtyard with its own minijungle surrounded by the actual hotel. All rooms face the courtyard. The breakfast restaurant, the bar and the pool is on the rooftop, overlooking the nearby actual forest. All in brutalistic concrete. Exciting! But the room smelled of mold, when A/C wasn't cranked up.  The outdoor area was basically flat concrete, with strewn-out sunbeds, apart from the pool area which on the other hand is cramped. The bar served beer only. The breakfast buffet was half-full of items, at all times. We ended up buying breakfast in the nearby supermarket and eating in our room.  AC cranked up. And all that could have still have been ok - if the there had just been beds that worked We were two parents and one tall 17-year old. We travel a lot, always booking double-beds. Which at this hotel meant queen-size beds - and the smallest version of them. Couldn't fit two adults (except for perhaps those first two rosy-eyed weeks of an affair.) We asked front desk for an extra bed, a pull-out couch, or even just a mattress to put on the floor. Didn't exist. Pushed again. We could get a bigger room the next day. But next day: no, room wasn't cleaned. Or wait, management had said no. The answer wavered. I ended up slerping three nights on the floor. (Next hotel, on Cozumel, no problem getting an extra bed. "Of course, señor, we understand if the beds are too small.") "

"Fantastiskt hotell nära ADO Bussterminal. Mysigt inrett och smakfullt. Vi hade problem med den virtuella incheckningen, då vi inte hade whatsapp för att ringa personalen för kod till rummet. som tur var kom en tjej (personal) och hjälpte oss. Koordinaterna som angavs på googlemap visade helt fel. Rekommenderar att söka på hotellet utanför Hotels.com "