Hotell i Hot Springs Village

“😊”

“1) Strange layout of the hotel room. a) Like different lamps at each side of the bed. b) The headboard was about a foot from the beds matress. c) etc... 2) Everything was worn down. a) The phone was old and, probably, the reason why it was hard to hear the other person (very low volume). b) The bed was mended with duck-tape. c) Cracks in the tiles in the bathroom. d) In need of a repaint of ceiling. 3) One evening the ceiling started to leak. (Condensation from the pipes according...

“Love the staff!!!! really helpful we were there for vacation and ours stayed was good!! Everything was close maybe needs a little update on the room but other than that everything is good!!!!”

“Good breakfast clean property, just 1 complaint but it’s not a deal breaker for staying, they charge a 100$ damage deposit, it was returned 2 days after staying. ”

“Great place to stay! ”

“A older style hotel! Near interstate 30, our room was near the road a little bit of noise but after a few minutes didn’t even notice! Hotel was almost empty! A little surprised they don’t lower rates when they’re that empty! Just stayed to get some sleep! Very pleasant staff! Would stay again if passing through at the right time.”

“The room was clean pool was warm and breakfast was good The front desk was very friendly ”

“Hotel was ok, but a little run down. Check in staff were friendly. Rooms were clean, but bathroom tub didn’t drain properly. Breakfast was poor. Only waffle maker, cereal, breads, and biscuits with white gravy. The syrup for the waffles wasn’t refilled, so waffles weren’t even worth it. Fine if you’re just looking for a clean and comfortable place to sleep, but don’t expect much more.”

“Staff was friendly when needing help with the TV. This is your average stay, motel feel but clean and average. Nothing more, nothing less. ”

“Everything was just perfect.”

“Great with pets”

“Room was nasty. I didn’t even want to shower because bathroom wasn’t clean, and wore shoes the whole time in my room because I was afraid to go barefoot. Glad I had a travel blanket in my car because sheets were dirty so I slept on top of my blanket. No coffee pot in room or lobby. Advertised continental breakfast-even had sign at front desk-said they discontinued that years ago and told me to go to Waffle House across the street. Were rude. Empty vending machines. Lobby area dirty. Parking lot...

“No water for customers after breakfast hours I know it’s miner but that’s not good ”

“Check in was horrible. There was an issue between Expedia and the hotel, the hotel clerk was very condescending about it. I quickly contacted Expedia and they called the hotel within minutes to resolve the issue. However, even though I was standing in the lobby at the counter, the clerk put Expedia on hold and helped other guests making me and Expedia wait 25 minutes before solving the issue which I believe was an error on the hotels end to begin with. Then after we got to our room the shower...

“The water never got hot beds was hard as a rock towels with dirty the lamp shade is disgusting”

“Very clean and the beds were comfortable.”

“Rooms really clean and A/C and heater were great. Plenty hot water and excellent pressure ”