Innergård

Recensioner av DoubleTree by Hilton Huntington

4 out of 5
DoubleTree by Hilton Huntington
1001 3rd Avenue, Huntington, WV

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 542 av 1001 recensioner" "
8 - Bra i betyg. 242 av 1001 recensioner" "
6 - Okej i betyg. 105 av 1001 recensioner" "
4 - Dåligt i betyg. 55 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 57 av 1001 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sheila

Gillade: Renlighet och boendets skick och faciliteter
*
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent condition, I would stay here again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was great. Staff is extremely friendly.
Bodde här 2 nätter i maj 2024
Svar från GSM 14 maj 2024
We're glad to hear that you were pleased with the service you received, Sarah. Thank you for your feedback.

8/10 Bra

Michael

Reste med sin partner
Gillade: Personal och service
Limited parking Pretty much off the interstate Valet parking was nice ten dollars
Bodde här 1 natt i maj 2024
Svar från GSM 15 maj 2024
Thank you for your feedback Michael. We're glad to hear that you were pleased with our valet service. Please visit us again soon.

8/10 Bra

Monica

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall a very nice stay. If you prefer a firmer pillow or light weight blanket I would bring your own. I would stay here again if the need arises.
Bodde här 1 natt i maj 2024
Svar från GSM 15 maj 2024
We appreciate your feedback Monica. We look forward to welcoming you back.

2/10 Väldigt dåligt

Kimberly

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely unhelpful. No parking available. Room was dirty. AC did not work. Mold on the bathroom as well as peeling paint. Outlets were not working.
Bodde här 3 nätter i maj 2024
Svar från GSM 15 maj 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Thank you for your feedback.

8/10 Bra

Benjamin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property and staff were great, the other guests were pretty rowdy through out the night and ignored the no smoking rules.
Bodde här 2 nätter i maj 2024
Svar från GSM 15 maj 2024
Your feedback is valuable to us and used to create better experiences for future guests. We hope you will visit us again soon.

8/10 Bra

Craig

Reste i grupp, Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Staff was really nice
Bodde här 1 natt i maj 2024
Svar från GSM 15 maj 2024
We're glad you were pleased with our staff. Thank you for your time.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från GSM 15 maj 2024
Thank you for your feedback, Laura!

6/10 Okej

Sheniqua

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property should do some updates the carpet should go. Also the TV didn’t work
Bodde här 2 nätter i april 2024
Svar från GSM 2 maj 2024
We’re sorry to hear you had such a negative experience at our property, but we really appreciate you bringing this to our attention. We hope that you will come back and visit us again for a more positive experience.

8/10 Bra

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were there for a concert in ashland kentucky. The hotel was clean, staff was amazing. Cute area around it but short distances away were not as nice. Did not feel unsafe at all but just be aware of wandering too far off property.
Bodde här 3 nätter i april 2024
Svar från GSM 2 maj 2024
Thank you for choosing our hotel and taking the time to leave a review. We hope you enjoyed the concert and we look forward to welcoming you back soon.

10/10 Fantastiskt

Morgan, Edon

Bodde här 2 nätter i februari 2024
Svar från GSM 15 maj 2024
Thank you for your feedback.

10/10 Fantastiskt

Joshua

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very beautiful atmosphere. Room was very nice and clean, the entry way is absolutely gorgeous.
Bodde här 3 nätter i april 2024
Svar från GSM 2 maj 2024
We're glad you were pleased with your stay, Joshua! We look forward to seeing you again soon.

10/10 Fantastiskt

Thomas

Bodde här 1 natt i april 2024
Svar från GSM 2 maj 2024
Thank you for your feedback, Thomas!

10/10 Fantastiskt

Dominique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very nice room and clean. Staff was nice and helpful. Very much enjoyed the complimentary cookie
Bodde här 2 nätter i mars 2024
Svar från GSM 2 maj 2024
Thank you for your feedback, Dominique. Please visit us again soon. We'll have warm cookies waiting for you.

8/10 Bra

Shawn, Louisville

Affärsresenär
Gillade: Renlighet och personal och service
The room could use a technology upgrade usb ports by the bed steaming options for the tv.
Bodde här 1 natt i mars 2024
Svar från GSM 2 apr. 2024
We value your feedback. Thank you for your time.

10/10 Fantastiskt

Miranda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Late night parking is a challenge.
Bodde här 1 natt i mars 2024
Svar från GSM 2 apr. 2024
We value your feedback. Thank you for your time.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent price for a Hilton, lots of walkable entertainment and parking
Bodde här 2 nätter i mars 2024
Svar från GSM 26 mars 2024
We always aim to deliver a great experience at our hotel, so we're glad to hear you were pleased with your stay. We look forward to welcoming you back soon.

6/10 Okej

Stephanie

Reste med familjen
Gillade inte: Bekvämligheter
1 of only 2 hotels close to the convention center this hotel gets away with alot. The employees were great. The hotel rooms were beat up, didn’t have enough towels or all of the bed in a bag for the pull out sofa which had a horrible mattress. Volleyball girls got back late from a tournament and cleaned out the food for purchase in the fridge. 3 days later they never replaced anything. There’s nothing open late close so that should be replenished with events going on. The price was way too much for this kind of service.
Bodde här 3 nätter i mars 2024
Svar från GSM 26 mars 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.

10/10 Fantastiskt

Barry, Falling Waters

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hrraty
Bodde här 1 natt i mars 2024
Svar från GSM 26 mars 2024
Thank you for your feedback Barry.

10/10 Fantastiskt

Christina

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pretty lobby valet was super fast
Bodde här 2 nätter i januari 2024
Svar från GSM 26 mars 2024
Thank you for your feedback Christina. We're glad you were pleased with your stay.

8/10 Bra

Clarence

Gillade: Renlighet och personal och service
Parking sucked !!! If you don't have a full size truck you can pay to have it parked inside other wise they have about 16 spaces beside the building which are taken very early. The rest have to park on the street and be moved by 8am the next morning. If you get in later you may have to park as much as a block and half away .
Bodde här 2 nätter i mars 2024
Svar från GSM 26 mars 2024
Thank you for your review Clarence. We wholeheartedly apologize that some aspects of your stay fell short of expectations. Your comments are taken seriously and will be used to improve and create better experiences for future guests.

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a nice room enjoyed my stay
Bodde här 1 natt i mars 2024
Svar från GSM 21 mars 2024
We care about the comfort and satisfaction of our guests so we're happy to hear that you were pleased with your stay. Thank you for your time and feedback.

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and of course the warm fresh cookie!!
Bodde här 2 nätter i mars 2024
Svar från GSM 21 mars 2024
We're so glad you had a positive experience with our team. We'll have warm cookies waiting for your next visit!

10/10 Fantastiskt

Zoe

Bodde här 1 natt i mars 2024
Svar från GSM 2 maj 2024
Thank you for your feedback, Zoe!

8/10 Bra

Willis

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Room was clean but paint was peeling in the bathroom.
Bodde här 1 natt i januari 2024
Svar från GSM 21 mars 2024
We’re sorry to hear you had such a negative experience at our property, but we really appreciate you bringing this to our attention. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel.

10/10 Fantastiskt

Cynthia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and helpful beyond what they needed to be. Highly recommend to others and we will be back
Bodde här 1 natt i mars 2024
Svar från GSM 21 mars 2024
Thank you for choosing our hotel and taking the time to leave a review. We're so glad you had a positive experience with our team. We look forward to welcoming you back soon.

6/10 Okej

Steve

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
The valet was helpful and made a good suggestion for dinner. The room was dated and showed wear and tear. The bed was comfortable.
Bodde här 1 natt i mars 2024
Svar från GSM 15 mars 2024
We're glad to hear you were pleased with the service you received from the valet. Thank you for your time and feedback.

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was nice. Did not like the parking situation. I like the breakfast it was very nice. Patking had to be valet which was inconvenient .
Bodde här 1 natt i mars 2024
Svar från GSM 15 mars 2024
We appreciate your feedback Brenda. Your comments are important to us. We look forward to welcoming you back soon.

2/10 Väldigt dåligt

Chad

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Motel room floor was soak and wet from mopping that was not dry. Floor had chips from previous person, dead stink bugs on windowsill, sheets were inside out and scratchy. Staff was unknowing about any hotel policies. Incidental charge of $50 per night is unreasonable.
Bodde här 2 nätter i februari 2024
Svar från GSM 6 mars 2024
We are sorry to hear about your poor experience at our hotel. We will be sure to share this information with our management team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.

10/10 Fantastiskt

Maureen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable hotel with very friendly staff.
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
We're glad to hear you were happy with your stay Maureen! Thank you for your feedback.

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was super cozy and the cookies were delicious. Staff was super friendly as well.
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
Come back and see us soon Joseph! We'll have warm cookies waiting for you.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GSM 26 feb. 2024
Thank you for your review Laura!

10/10 Fantastiskt

Brittany

Bodde här 2 nätter i februari 2024
Svar från GSM 26 feb. 2024
We appreciate your feedback Brittany!

8/10 Bra

Adam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wish the restaurant/bar had more options and better hours. Breakfast was good. Room was clean and staff was very nice.
Svar från GSM 26 feb. 2024
We appreciate your feedback Adam. Please visit us again soon!

8/10 Bra

shelby

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Im frim Huntington and this is one of the nicer hotels around the beds were nice and clean. Horrible view of a graffiti filled ally but thats Huntington
Bodde här 1 natt i februari 2024
Svar från GSM 6 mars 2024
Thank you for choosing our hotel and taking the time to leave a review. We're so glad you had a positive experience. We look forward to welcoming you back soon.

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again
Very nice and clean hotel. Staff was super friendly!
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
We look forward to welcoming you back Rebecca! Thank you for your feedback.

10/10 Fantastiskt

Dustin

Bodde här 1 natt i februari 2024
Svar från GSM 21 mars 2024
Thank you for your feedback!

10/10 Fantastiskt

Teresa

Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
Thank you for your feedback Teresa!

10/10 Fantastiskt

Amber

Gillade: Personal och service och boendets skick och faciliteter
Very nice staff and Valet service!
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
We're glad to hear you were pleased with our staff! Thank you for your time and feedback!

4/10 Dåligt

Russell

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Meh.
Easy to find. The lady that checked us in was good. The lobby was nice but that's where the good ended. The room was not what I paid for. I booked a double queen room but what I got was a king and a sofa. There was trash in the trash can in the bathroom and the floor was not clean around the HVAC unit. Towels were also limited. Overall not a great experience.
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
We care about the comfort and satisfaction of our guests so we’ll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope that you will come back and visit us again for a more positive experience.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
Thank you for feedback!

10/10 Fantastiskt

Melissa

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från GSM 26 feb. 2024
We appreciate your time and feedback Melissa!

6/10 Okej

Gabrielle

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GSM 6 feb. 2024
We look forward to seeing welcoming you back for a more positive experience Gabrielle. Thank you for your feedback.

8/10 Bra

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our short stay.
Bodde här 1 natt i februari 2024
Svar från GSM 6 feb. 2024
Thank you for your time Rebecca.

10/10 Fantastiskt

Shelia

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff at the hotel were very friendly and polite! Everyone doing their jobs seemed to be respectful and very helpful to anyone. Thank you for providing a wonderful service and opportunity to enjoy our visit!
Bodde här 1 natt i februari 2024
Svar från GSM 6 feb. 2024
We're glad you were pleased with your stay and the staff. Your feedback is valuable to us. Please visit us again soon, Sheila.

10/10 Fantastiskt

jeff

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely would stay here again
The staff was very friendly and helpful. Rooms were very nice and clean.
Bodde här 1 natt i januari 2024
Svar från GSM 6 feb. 2024
We look forward to welcoming you back soon Jeff. Thank you for your time and feedback.

10/10 Fantastiskt

Brigitte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GSM 6 feb. 2024
Thank you for your 10 rating Brigitte!

10/10 Fantastiskt

Shawna L.

Cold shower!! No hot water??
Bodde här 1 natt i januari 2024
Svar från GSM 6 feb. 2024
We're sorry to hear about the issues you had during your stay with us, but we really appreciate you bringing this to our attention. We look forward to welcoming you back for a more positive experience. Thank you for your time Shawna.

10/10 Fantastiskt

Sasja

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Double Tree is always so accommodating when we’re in town. We look forward to this event every year with our club and they always go above and beyond. The staff are great, they made check-in easy for us and the bar/restaurant never disappoints. Thank you!
Bodde här 2 nätter i januari 2024
Svar från GSM 6 feb. 2024
Thank you for choosing us Sasja! We're glad you were pleased with your stay and the staff. Please visit us again soon.