Hotell Igny station, Igny

"Trevligt "

"Had strange restrictions around the use of the pool"

"I liked this place. Staff was very kind and rooms really clean. My issue was that there was too much noise. You can hear all traffic from the street and lots of noise when people wake and go to breakfast. I was here for almost a week and didn’t get one night of full sleep. "

"Dear Hotel Management!!! I am writing to formally express my deep dissatisfaction with my recent stay at your hotel. Unfortunately, the experience fell far below the standards that guests should reasonably expect. First, the staff displayed a highly unprofessional attitude, showing little to no sense of customer service. Their manner of communication gave the impression that we were not valued as paying guests, but rather as if we were staying free of charge. Furthermore, the room assigned to us was in an unacceptable condition. Not only was it unclean, but it was also not prepared by the official check-in time of 3:00 PM. When this issue was raised, the responsibility was simply shifted onto the housekeeping staff, with the explanation that they had “forgotten” to make the bed and clean the shower. Such an excuse is neither professional nor acceptable. Overall, this experience was extremely disappointing and does not reflect the level of quality and service one should expect from your establishment. I kindly request that you take this complaint seriously and ensure that corrective measures are taken to prevent similar situations in the future. Sincerely, Naim"

"We booked 6 nights and were extremely disappointed. The carpet in the room felt disgusting and was most likely the source of a constant bad smell. There was no proper ventilation, and the air conditioning kept turning off on its own, forcing us to wake up several times during the night to turn it back on. The water kettle had to be moved across the room to find a usable outlet. The security locker didn't work at all when we arrived, and we had to report it to get it opened. The shower flooded due to poor drainage, though it was fixed after we complained. Worst of all, the car elevator broke down and we couldn't access our car, completely ruining an evening in Paris. The hotel offered only a 2-day parking refund and ignored how serious this issue was. If this had happened on our checkout day, it would have been a disaster. It's clear the hotel lacks a reliable service provider for essential facilities. We requested a one-night refund and a full parking refund, which was denied. For the price we paid, this stay was unacceptable. Poor maintenance and lack of guest care made the entire experience frustrating."

"Ett perfekt hotel fö"

"Mycket märkligt hotell som jag inte förstår hur de kan ha den mängd stjärnor som det har. ACn fungerade inte alls, vi fick byta rum pga det men den fungerade inte där heller. Toalett och dusch är i någon form av plasthytt och vårt rum hade synliga vattenskador, märkliga ljud från belysning/eldragning osv. Blodfläckar på sängkläder etc. Vi avbröt vistelsen tidigare vilket de var vänliga nog att hjälpa oss med och återbetala för resterande nätter. Layouten och storleken på rummet var däremot bra och frukosten helt ok."

"Par från Sverige. Väldigt nära till tåget för att ta oss till Paris, vi åkte till och med till Disneyland härifrån och det tog allt som allt 1h. Väldigt smidigt får jag lov och säga. Även om det var lite utanför Paris så kändes det ändå smidigt hem till hotellet. Fin cafeteria i närheten som vi åt våra frukost på. Mat lite överallt i närheten av hotellet också. Väldigt rent och rummet var fint. Bekvämt. Jag och sambo vart väldigt nöjda. "