Town Houses i Île Sainte-Hélène

“Reception staff unaware of basic hotel information. I.e. they say they don't have laundry service, when they do. I had to make the cleaning staff come and tell her that there is. First then she would take the laundry. The cleaning staff are good. The breakfast i very poor, the breakfast area is small and crowded, and they don’t let you bring it up to the room and enjoy it in peace and quiet. Free parking is a plus, but bring rubber boots if it rains to be able to enter your car as there is lack...

“Bien situé près du vieux Longueuil restaurant et services. L’arrivée a été douloureux a cause de la passe que nous avons besoin pour accéder au stationnement l’entrée principla bloqué par les voitures car il faut s’enregistrer pour avoir accès au stationnement il faudrait évaluer une option plus pratique pour le clientèle style un code que nous pourrions recevoir 2 heures avant l’arrivée”

“Very convenient hotel.”

“Nice rooms and comfortable beds. No elevator and lobby and breakfast are in a separate building. Must walk across parking lot to get to them. Great, friendly staff.”

“We stayed two nights and were pleasantly surprised by the standard. We had been warned that the neighborhood was a bit rough… We liked its proximity to Snowden metro, restaurants, grocery and pharmacy. Beds were super comfortable and breakfast was ok. It cannot compare to a North European breakfast but we had bagels, yogurt, muffins, cereals and juice, and coffee/tea of course. Very nice breakfast hostess and reception staff. Now, the negative: our bathroom had been used when we entered the...

“Right beside busy ”

“L’endroit est vraiment malpropre. Nous avions une suite et lorsque nous avons ouvert le sofa lit, de la nourriture était écrasée sur le draps, on nous change de suite et cette fois il n’y avait pas de drap du tout, puis une 3 e suite et cette fois pas de drap plus de la nourriture au sol. 3 en 3 , vraiment inacceptable.”

“We liked this hotel. Very nice staff and a good breakfast!”

“Mycket trevligt hotell med bra restaurang och trevlig personal”

“Clean and comfortable room”

“.”

“Correct”