Hotell i Innisfil

“The staff was nice but hotel was old.”

“The front desk staff were as helpful as possible, but the manager was unfriendly and unaccommodating. Not only was she rude to hotel guests, she was rude to her staff. It was extremely uncomfortable to witness her patronizing the staff in front of a crowded lobby. The front desk staff would try to help and she would undermine what they were trying to do, which was pretty poor customer service. The room wasn't terrible for the price, it could've been cleaner and it would've benefitted from being...

“The room was clean, the bed was comfortable”

“We always appreciate hotels that are pet free. Everything about this stay was wonderful.”

“Comfortable hotel”

“My stay was excellent!!!! The staff is extremely helpful!!!! This is my fifth stay!!! I absolutely love it there!!! I highly recommend this Hotel!!!!!”

“Awesome super friendly front desk staff at 2am and again at 7am different staff”

“I was an easy to get in place. I had lost my id but had a copy on the phone. She excepted it with respect for a senior”

“Location was perfect”

“Wonderful and friendly staff”

“I stopped in the early afternoon on our way to our venue and did paperwork and told them I wouldn’t be back until about 1am as our concert venue in was in Toronto. It was also during fifa so lots of traffic. We were tired when we got to our room and as soon as I opened the door I smelled a cigar smell I wasn’t to impressed by this and my granddaughter either. We had brought our luggage in and were tired so sucked it up. Also the bed wasn’t very comfortable. It was like an old lumpy mattress....

“Great value for money. Clean room and excellent staff.”

“We stayed in one of the cabin rooms and it was a great experience. Tons of room- even for an air mattress- and it was incredibly clean. With a beach nearby, our room had a broom and dustpan right by the entrance so you can keep things clean. The room came with a fridge and microwave, as well as a small table and chairs. Outside of the room was a little porch-style setup that had a patio furniture type bench and table so you could sit outside. Staff was extremely helpful and friendly upon...

“The ice machine was broken! There is only 1.No help from the staff. The Hot Tub is still broken! Breakfast was ok. The property is unkept. Broken lawn chairs. Butts all over the ground. Very uncomfortable bed. The only good thing about our stay was Chuck's Roadhouse. ”

“I booked this hotel despite being more expensive that similar hotels in Newmarket-Aurora because it was the only one nearby with a hot tub. The hot tub didn’t work for most of my stay. Disappointed. Staff were really nice & hotel was good otherwise :)”

“Good location.”

“Very nice place! Would stay here again.”

“Food good”

“Check-in is advertised as anytime after 4pm. I arrived late at night and there was no self-check in and the lobby was closed. I called the emergency line and the directory was unhelpful resulting in no contact with any person. I ended up finding alternative housing that night. I messaged the property June 20th (as of June 26) have had no response. I can't even receive a refund because they won't respond to my bank.”